Description of ProClarity 6.3 Service Pack 3

Microsoft ProClarity Service Pack 3 (SP3) is now available. ProClarity SP3 includes ProClarity Analytics Server 6.3 SP3 and ProClarity Professional 6.3 SP3. The build of this service pack is 6.3.222.144. This service pack includes all fixes that were released for the release version of ProClarity 6.3. The build of the release version of ProClarity 6.3 is 6.3.129.200. This article describes the download information, the files that are changed, and the issues that this service pack fixes.

For more information about the installation prerequisite, the installation instruction, the restart requirement, and the removal information, see the following Readme file for ProClarity 6.3 SP3:

Important notes about this service pack

• ProClarity Analytics Server 6.3 SP3 does not include any fixes for ProClarity Dashboard Server 6.3. To obtain the latest updates for ProClarity Dashboard Server 6.3, install ProClarity Dashboard Server 6.3 Service Pack 2.
• We recommend that you back up your existing ProClarity 6.3 components before you apply this service pack.
• ProClarity Analytics Server 6.3 Service Pack 3 supports Windows Server 2008 and Windows Server 2008 R2. You can now deploy ProClarity Analytics Server 6.3 Service Pack 3 together with Microsoft Office Performance Point Server 2007 with Service Pack 3 on a server that is running Windows Server 2008 or Windows Server 2008 R2. However, specific configurations are required to deploy ProClarity Analytics Server 6.3 Service Pack 3 on a server that is running Windows Server 2008 or Windows Server 2008 R2.
  
  For more information about how to deploy ProClarity Analytics Server 6.3 Service Pack 2 on a computer that is running Windows Server 2008 or Windows Server 2008 R2, see the "Installing ProClarity Analytics Server 6.3 on Windows Server 2008 (SP2 or R2)" section in the following Readme file of ProClarity 6.3 SP3:
  http://office.microsoft.com/download/afile.aspx?AssetID=AM103875331033 (http://office.microsoft.com/download/afile.aspx?AssetID=AM103875331033)

Issues that are fixed by this service pack

ProClarity Analytics Server 6.3 issues

• You cannot update the user properties of multiple users in the Analytics Server Administration Tool.
  
  Symptoms
  You select multiple users in the Analytics Server Administration Tool. When you right-click the selection, you notice that the Properties command and the Delete command are not available.
  
• The Japanese version of ProClarity Web Standard displays two duplicate check boxes on the フィルタ tab.
  
  Symptoms
  You install the Japanese version of ProClarity Analytics Server 6.3. In ProClarity Web Standard, two duplicate check boxes appear on the フィルタ tab. The name of the check box is 空の列を非表示.
  Note The English translation of "フィルタ" is "Filter." The English translation of "空の列を非表示" is "Hide empty columns."
  
• You cannot export a view that contains many rows or columns to an Excel workbook in ProClarity Web Standard.
  
  Symptoms
  You open a view that contains many rows or columns in ProClarity Web Standard. For example, the view contains 9000 rows. When you try to export the view to an Excel workbook, you receive the following error message:
  Microsoft Office Excel
  Microsoft Office Excel cannot access file '<FileLocation>'. There are several possible reasons:
  The file name or path does not exist.
  The file is being used by another program.
  The workbook you are trying to save has the same name as a currently open workbook.
• The Find Pages With section shows only the Any Value value for each search item in the Update Book Connection Information dialog box when the ProClarity version is 6.3.2217 or 6.3.2220.
  
  Symptoms
  You install a ProClarity hotfix whose version is 6.3.2217 or 6.3.2220. In Analytics Server Administration Tool, you try to update the connection information for a briefing book. In the Update Book Connection Information dialog box, the search criteria in the Find Pages With section shows only the Any Value value for each search item.
  
  Note The expected behavior is that the Find Pages With section also shows the existing values of the briefing book for each search item.
  

ProClarity Professional 6.3 issues

• The Scaled to data option is now available when you specify the Automatic scaling option for line charts in ProClarity Professional.
  
  More Information
  Before ProClarity Professional 6.3 Service Pack 3, the left axis was scaled from 0 when you specified the Automatic scaling option for line charts. You cannot change this behavior. In ProClarity Professional 6.3 Service Pack 3, a drop-down list is available when you specify the Automatic scaling option for line charts. The drop-down list contains the following options:
  • Scaled to zero
    This option enables the original behavior before ProClarity Professional 6.3 Service Pack 3.
  • Scaled to data
    This option enables the left axis to be scaled from a specific value.
• You receive an error message when you click Personalizar orden de los miembros on the Herramientas menu in the Spanish version of ProClarity Desktop Professional.
  
  Symptoms
  You install the Spanish version of ProClarity Desktop Professional. When you click Personalizar orden de los miembros on the Herramientas menu, you receive an error message.
  
  Notes
  • The expected behavior is that the Personalizar orden de los miembros dialog box appears.
  • The English translation of "Herramientas" is "Tool." The English translation of "Personalizar orden de los miembros" is "Custom Order Members."

Service pack information

Download information

The following file is available for download from the Microsoft Download Center:
Download the ProClarity Analytics Server 6.3 SP3 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=e6b784a8-e7c2-4e27-9d98-41e2f2fd7467)
Download the ProClarity Professional 6.3 SP3 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyID=62fb965a-987e-4e40-924e-20456db4710d)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

ProClarity Analytics Server 6.3

ProClarity Professional 6.3

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: