Article ID: 975255 - View products that this article applies to.
Expand all | Collapse all

Symptoms

In a Microsoft Exchange Server 2007 cluster continuous replication (CCR) environment, the following two events are logged on the cluster passive node:

ID: 2104
Level: Error
Provider: MSExchangeRepl
Machine: server.domain.com
Message: Log file action LogCopy failed for storage group Server\StorageGroup. Reason: CreateFile(\\server\SGGuid$\logfile) = 2

ID: 2147
Level: Error
Provider: MSExchangeRepl
Machine: server.domain.com
Message: There was a problem with 'nodename', which is an alternate name for 'nodename'. The list of aliases is now 'nodename', and the alias 'was' removed from the list. The specific problem is 'CreateFile(\\nodename\sgguid\log) = 2'.

These event messages indicate that the replication is broken. However, you may find that several other event messages indicate that the replication completed successfully during the same period.

Cause

This issue occurs because the lock that locked the log file when the copy operation started was temporary. After the lock was released, the copy operation finished. Therefore, event 2104 and event 2147 should not have been logged.

Workaround

To work around this issue, follow these steps on the passive nodes that are experiencing the errors:
  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then select the following registry subkey:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Lanmanworkstation\Parameters
  3. Set the following DWORD values to 0:
    • FileInfoCacheLifetime
    • FileNotFoundCacheLifetime
    • DirectoryCacheLifetime

    Note
    If these DWORD values are not present, create them manually.
  4. Restart the passive nodes.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about this issue, see the following Microsoft TechNet blog post:
MSExchangeRepl 2147 / MSExchangeRepl 2104 / MSExchangeRepl 2127 occurring on Windows 2008 or Windows 2008 R2 with Exchange 2007 Cluster Continuous Replication (CCR)

Properties

Article ID: 975255 - Last Review: April 29, 2013 - Revision: 2.0
Applies to
  • Microsoft Exchange Server 2007 Service Pack 2, when used with:
    • Microsoft Exchange Server 2007 Standard Edition
    • Microsoft Exchange Server 2007 Enterprise Edition
Keywords: 
kbhotfixrollup kbqfe kbexpertiseinter kbsurveynew KB975255

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com