You receive an error message when you try to remotely view the printer Security tab on a print server from x64-based client editions of Windows 7 or from x64-based or IA-64-based client editions of Windows Server 2008 R2

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Article ID: 975274 - View products that this article applies to.
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You try to remotely view the printer Security tab on a print server that is running an x86-based edition of Windows Vista or of Windows Server 2008 from one of the following client operating systems:
  • Windows 7, x64-based editions
  • Windows Server 2008 R2, x64-based or IA-64-based editions
When you do this, you receive the following error message on the Security tab:
The requested security information is either unavailable or can’t be displayed.
Note You do not receive this error when you remotely view the printer Security tab on a print server that is running an x86-based edition of Windows 7.

WORKAROUND

To work around this problem, use x86-based editions of Windows 7 to view these settings on the Security tab.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 975274 - Last Review: September 10, 2009 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
Keywords: 
kbexpertiseinter kbexpertisebeginner kbtshoot kbsurveynew KB975274

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