How to replace EBS Messaging Server after Exchange 2007 Service Pack 2 is deployed in EBS 2008

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Article ID: 975407
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INTRODUCTION

This article describes the manual steps that you have to follow when you want to replace Windows Essential Business Server (EBS) Messaging Server after you deploy Exchange 2007 Service Pack 2 (SP2) in your EBS 2008 domain.

If you do not follow the manual steps that are described in article, the installation of Windows EBS Messaging Server will fail. The EBS Messaging Server Installation Wizard will crash, and you will receive an error message that resembles the following:
Windows Essential Business Server Setup has stopped working
Windows can check online for a solution to the problem.
Check online for a solution and close the program
Close the program
Additionally, the following information will be logged in the MMSSetup.log file in the %ProgramFiles%\Windows Essential Business Server\Log folder:
Welcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup
The following server roles will be recovered
Hub Transport Role
Client Access Role
Mailbox Role
Management Tools

Performing Microsoft Exchange Server Prerequisite Check
Hub Transport Role Checks ... FAILED
Client Access Role Checks ... FAILED
Mailbox Role Checks ...
FAILED The Exchange Server Setup operation did not complete. For more information, visit http://support.microsoft.com and enter the Error ID.
Exchange Server setup encountered an error.

More information

To replace Windows Essential Business Server (EBS) Messaging Server after you deploy Exchange 2007 Service Pack 2 (SP2) in your EBS 2008 domain, begin by following the first nine steps in the following "Replacing a Server for Windows Essential Business Server" document on Microsoft TechNet:
http://go.microsoft.com/fwlink/?LinkID=163740
When you complete the first nine steps, Windows Server 2008 will successfully install.
Next, you must complete the following additional steps.

Note If you install update rollups after you install Exchange 2007 Service Pack 2, you can still follow the procedure in this Knowledge Base article. The only additional step that is required is for you is to reinstall the update rollups after a successful replacement.

Additional manual steps that are required

After you follow the first nine steps in the "Replacing a Server for Windows Essential Business Server" document on Microsoft TechNet, and Windows Server 2008 is successfully installed, you will see the Welcome page of Windows EBS Messaging Server Installation Wizard. At this point, stop following the steps in the "Replacing a Server for Windows Essential Business Server" document. Next, follow these additional manual steps:
  1. Unpack the Exchange 2007 SP2 binaries into the folder %ProgramFiles%\Windows Essential Business Server\Bin\EXCHSRVR80 folder. Replace the old binaries.
    1. Press SHIFT+F10 to open a command prompt.
    2. At a command prompt, type CD %ProgramFiles%\Internet Explorer, and then press ENTER.
    3. At the command prompt, type iexplorer.exe to open Internet Explorer.
    4. Download Exchange 2007 SP2. To do this, visit the following Microsoft Web site:
      http://go.microsoft.com/fwlink/?LinkID=163741
      Note If you have saved a copy of this file, you can use the saved file.
    5. Return to the Command Prompt window, and then type iexplorer.exe to open Internet Explorer.
    6. Locate the download folder, and then double-click E2K7SP2EN64.exe to unpack the binaries into a temp folder
    7. Move the binaries from the temp folder to replace the existing binaries in the %ProgramFiles%\Windows Essential Business Server\bin\EXCHSRVR80 folder.
  2. Install Windows Installer 4.5
    1. Press SHIFT+F10 to open a command prompt.
    2. At a command prompt, type CD %ProgramFiles%\Internet Explorer, and then press ENTER.
    3. At the command prompt, type iexplorer.exe to open Internet Explorer.
    4. Download Windows Installer 4.5. To do this, visit the following Microsoft Web site:
      http://go.microsoft.com/fwlink/?LinkID=163742
    5. Return to the Command Prompt window, and then type iexplorer.exe to open Internet Explorer.
    6. Locate the download folder, and then double-click Windows6.0-KB942288-v2-x64.msu to install Windows Installer 4.5
    7. Restart the computer.
  3. After the computer restarts successfully, replace the Windows EBS Messaging Server. To do this, continue from step 10 in the following "Replacing a Server for Windows Essential Business Server" document on Microsoft TechNet:
    http://go.microsoft.com/fwlink/?LinkID=163740

References

  • Exchange 2007 SP2 download page:
    http://go.microsoft.com/fwlink/?LinkID=163741
  • Windows Installer 4.5 download page:
    http://go.microsoft.com/fwlink/?LinkID=163742
  • For more information about how to install Exchange Server 2007 Service Pack 2 on EBS 2008, click the following article number to view the article in the Microsoft Knowledge Base:
    973461 How to install Exchange Server 2007 Service Pack 2 and Service Pack 3 on servers that are running Windows Essential Business Server 2008
  • Microsoft TechNet document "Replacing a Server for Windows Essential Business Server":
    http://go.microsoft.com/fwlink/?LinkID=163740

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Article ID: 975407 - Last Review: June 21, 2014 - Revision: 3.0
Keywords: 
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