Article ID: 975407
This article describes the manual steps that you have to follow when you want to replace Windows Essential Business Server (EBS) Messaging Server after you deploy Exchange 2007 Service Pack 2 (SP2) in your EBS 2008 domain.
If you do not follow the manual steps that are described in article, the installation of Windows EBS Messaging Server will fail. The EBS Messaging Server Installation Wizard will crash, and you will receive an error message that resembles the following:
Additionally, the following information will be logged in the MMSSetup.log file in the %ProgramFiles%\Windows Essential Business Server\Log folder:
Windows Essential Business Server Setup has stopped working
Windows can check online for a solution to the problem.
Check online for a solution and close the program
Close the program
Welcome to Microsoft Exchange Server 2007 Unattended Setup
Preparing Exchange Setup
The following server roles will be recovered
Hub Transport Role
Client Access Role
Performing Microsoft Exchange Server Prerequisite Check
Hub Transport Role Checks ... FAILED
Client Access Role Checks ... FAILED
Mailbox Role Checks ...
FAILED The Exchange Server Setup operation did not complete. For more information, visit http://support.microsoft.com and enter the Error ID.
Exchange Server setup encountered an error.
To replace Windows Essential Business Server (EBS) Messaging Server after you deploy Exchange 2007 Service Pack 2 (SP2) in your EBS 2008 domain, begin by following the first nine steps in the following "Replacing a Server for Windows Essential Business Server" document on Microsoft TechNet:
Next, you must complete the following additional steps.
Note If you install update rollups after you install Exchange 2007 Service Pack 2, you can still follow the procedure in this Knowledge Base article. The only additional step that is required is for you is to reinstall the update rollups after a successful replacement.
Additional manual steps that are requiredAfter you follow the first nine steps in the "Replacing a Server for Windows Essential Business Server" document on Microsoft TechNet, and Windows Server 2008 is successfully installed, you will see the Welcome page of Windows EBS Messaging Server Installation Wizard. At this point, stop following the steps in the "Replacing a Server for Windows Essential Business Server" document. Next, follow these additional manual steps: