Article ID: 975579 - Last Review: October 22, 2009 - Revision: 1.0 An order unexpectedly becomes read-only if a workflow rule or an SDK application changes the status of the order to "In Progress" in Microsoft Dynamics CRM 4.0
SYMPTOMSIf a workflow rule or a Software Development Kit (SDK)
application changes the status of an order to "In Progress" in Microsoft
Dynamics CRM 4.0, the order unexpectedly becomes read-only. This problem occurs
if you have installed Update Rollup 6 for Microsoft Dynamics CRM 4.0 or Update
Rollup 5 for Microsoft Dynamics CRM 4.0. For more information about Update Rollup 6 for Microsoft Dynamics CRM 4.0 and Update Rollup 5 for Microsoft Dynamics CRM 4.0, click the following article numbers to view the articles in the Microsoft Knowledge Base: 970148
(http://support.microsoft.com/kb/970148/
)
Update Rollup 6 for Microsoft Dynamics CRM 4.0 is available
970141
(http://support.microsoft.com/kb/970141/
)
Update Rollup 5 for Microsoft Dynamics CRM 4.0 is available
CAUSEThis problem occurs because the state of an order is changed
to "Submitted" when a workflow rule or an SDK application changes the status of
the order to "In Progress." Therefore, the order becomes
read-only. RESOLUTIONThis problem is fixed in the latest cumulative update rollup
for Microsoft Dynamics CRM 4.0. For more information, click the following
article number to view the article in the Microsoft Knowledge Base:
949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
If you have installed Update Rollup 6, you must uninstall Update Rollup 6 before you install the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
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