This article describes the Microsoft Office Communications
Server 2007 R2, Microsoft Office Communicator Web Access issues that are fixed
in the cumulative update package for Communications Server 2007 R2,
Communicator Web Access that is dated April 2010.
This article describes the following items about the update package:
- The issues that the update package fixes.
- The prerequisites for installing the update
- Whether you must restart the computer after you install
the update package.
- Whether the update package is replaced by any other
- Whether you must make any registry changes.
- The files that the update package contains.
Issues that this update package fixes
This update package fixes the following issues:
Desktop sharing and application sharing does not work in conferences when you use Office Communicator Web Access 2007 R2
Office Communicator Web Access Application Sharing does not work for internal users
The Dial-in Conferencing Settings page in Office Communicator Web Access 2007 R2 prompts you to enter a PIN that is at least 5 digits even if the PIN length policy is set to use a PIN that is less than 5 digits
You cannot install Office Communicator Web Access Plug-in in Windows Vista, in Windows 7 and in Windows Server 2008 R2
This cumulative update also includes the following previously
The dial-in conferencing page for a conference that is hosted on Office Communications Server 2007 R2 does not provide enough information in error situations
Anonymous users can send IM messages under the display name of authenticated users in Microsoft Office Communications Server 2007 R2
Communicator Web Access 2007 R2 does not honor the ordering of the normalization rules in the location profile in Office Communications Server 2007 R2
The "Dial-in Conferencing Settings" Web page in Communicator Web Access in Office Communications Server 2007 cannot display the contents in your preferred language
The Office Communications Server 2007 R2 Dial-in Conferencing Settings page will not display the user's conference ID when the global meeting policy is set to disallow anonymous users
When a Communications Server (OCS) 2007 user clicks an OCS 2007 R2 audio conference join link, the user receives an incorrect error message
A Communicator Web Access user who joins a conference as a federated user cannot share the computer desktop in Office Communications Server 2007 R2
When a user uses Office Communicator (OC) or Communicator Web Access (CWA) to send an IM message to a federated or Public IM Connectivity user, OC or CWA may give an incorrect notification of the IM delivery status
The selected language is not used when a user on a localized version of Communications Server 2007 R2 signs in to the dial-in conferencing page by using Integrated Windows Authentication and then selects a language from the drop-down list
The logo at the top of the Communications Server 2007 R2 Dial-in Conferencing Settings page is only in English, even after the Communicator Web Access language pack is installed
Users who have special characters in their names cannot sign in to the Office Communications Server 2007 R2 Dial-in Conferencing Settings page
Update package information
Microsoft Download Center
following file is available for download from the Microsoft Download
the Cwamain.msp package now.
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Release Date: April 2010
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain Microsoft support files from online services
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By contacting support
A supported hotfix is available from Microsoft. However, this hotfix is
intended to correct only the problems that are described in this article. Apply
this hotfix only to systems that are experiencing the problems described in
this article. This hotfix might receive additional testing. Therefore, if you
are not severely affected by this problem, we recommend that you wait for the
next software update that contains this hotfix.
If the hotfix is
available for download, there is a "Hotfix download available" section at the
top of this Knowledge Base article. If this section does not appear, contact
Microsoft Customer Service and Support to obtain the hotfix. Note
If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site: Note
The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
To use a manual method to apply the Office Communications Server 2007 R2 April 10 cumulative updates, you must apply the correct prerequisites before you apply the cumulative update for a specific Office Communications Server 2007 R2 server component. The Office Communications Server 2007 R2 server component and the list of prerequisite updates that it requires before installation of its specific Office Communications Server 2007 R2 April 10 cumulative update are as follows.Communications Server 2007 R2 – Communicator Web Access Note
If you use an automated update method, such as ServerUpdateInstaller.exe, you do not have to manually apply the updates as a prerequisite.
You are prompted to restart the server at the end of the
installation of the update.
Hotfix replacement information
This hotfix package replaces hotfix package 969824.
Description of the update package for Office Communications Server 2007 R2, Communicator Web Access: July 2009
To use one of the
update packages in this package, you do not have to make any changes to the
Update package installation information
To install this update package, install the
OCS2007-KB975614-amd64-CWA.msp package on computers that are running
Communicator Web Access 2007 R2. Note
When you apply this update on servers that are running Windows
Server 2008 and have the User Account Control (UAC) enabled, make sure that you
start the installation of the update (.msp) by using the elevated Command
Prompt. To do this, follow these steps:
- Click Start, click All
Programs, click Accessories, and then right-click
- Click Run as administrator. If you are
prompted for an administrator password or for confirmation, type the password
or provide confirmation.
- Start the update (.msp).
To remove this update package, use the Add or Remove
feature in Control Panel.
Sometimes, when you try
to uninstall the update package, you are prompted for the source CD. If this
behavior occurs, insert the source CD, or provide the path where the source
files can be found.
This update may not
contain all the files that you must have to fully update a product to the
latest build. This update contains only the files that you must have to correct
the issues that are listed in this article.
After the update is installed, the global version of
this update has the file attributes, or a later version of the file attributes,
that are listed in the following table:
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|File name||File version||File
For more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base:
Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 975614 - Last Review: October 6, 2011 - Revision: 4.0
- Microsoft Office Communications Server 2007 R2 Standard Edition
- Microsoft Office Communications Server 2007 R2 Enterprise Edition
|kbsurveynew kbexpertiseinter kbqfe kbhotfixrollup kbautohotfix kbHotfixServer KB975614|