Article ID: 975680 - Last Review: December 8, 2009 - Revision: 1.1

Virtual Disk Service (VDS) crashes when you try to extend a dynamic volume in an NTFS file system on a computer that is running Windows Vista, Windows Server 2008, Windows Server 2008 R2, or Windows 7

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SYMPTOMS

You try to extend a dynamic volume in the NTFS file system on a computer that is running Windows Vista, Windows Server 2008, Windows Server 2008 R2, or Windows 7. However, the volume extending operation fails. Additionally, the Virtual Disk Service (VDS) crashes.

For example, the issue occurs when you use the Diskpart.exe utility or the Symantec Storage Foundation for Windows to extend a dynamic volume.

Note for developers

When you call the Extend function of the IID_IVdsVolume interface to extend a dynamic volume, the operation fails together with the following error message:
error code 0x800706b
RPC_S_CALL_FAILED
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CAUSE

VDS uses an incorrect method to convert COM objects from one type to another type. This incorrect method causes an exception in VDS.
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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, the computer must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows 7
  • Windows Vista
  • Windows Server 2008
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, Windows Server 2008, Windows Server 2008 R2, and Windows 7 file information note

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista and of Windows Server 2008

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File nameFile versionFile sizeDateTimePlatform
Vdsdyn.dll6.0.6001.22550507,90427-Oct-200913:07x86
Vds.exe6.0.6001.22550384,00027-Oct-200910:59x86
Vdsldr.exe6.0.6001.2255019,96827-Oct-200910:58x86
Vdsutil.dll6.0.6001.22550128,00027-Oct-200913:07x86
Vds_ps.dll6.0.6001.2255037,88827-Oct-200913:07x86
Vds.exe6.0.6002.22252386,04827-Oct-200910:42x86
Vdsldr.exe6.0.6002.2225219,96827-Oct-200910:42x86
Vdsutil.dll6.0.6002.22252128,00027-Oct-200912:53x86
Vds_ps.dll6.0.6002.2225237,88827-Oct-200912:53x86
For all supported x86-based versions of Windows 7

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File nameFile versionFile sizeDateTimePlatform
Vds.exe6.1.7600.20540453,12003-Oct-200905:40x86
Vdsldr.exe6.1.7600.1638519,96814-Jul-200901:14x86
Vdsutil.dll6.1.7600.16385151,04014-Jul-200901:16x86
Vds_ps.dll6.1.7600.1638544,54414-Jul-200901:16x86
For all supported x64-based versions of Windows Vista and of Windows Server 2008

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File nameFile versionFile sizeDateTimePlatformService branch
Vdsdyn.dll6.0.6001.22550571,90427-Oct-200913:34x64Not Applicable
Vds.exe6.0.6001.22550454,14427-Oct-200911:21x64Not Applicable
Vdsldr.exe6.0.6001.2255022,52827-Oct-200911:21x64Not Applicable
Vdsutil.dll6.0.6001.22550157,69627-Oct-200913:34x64Not Applicable
Vds_ps.dll6.0.6001.2255097,28027-Oct-200913:34x64Not Applicable
Vds.exe6.0.6002.22252455,16827-Oct-200910:57x64Not Applicable
Vdsldr.exe6.0.6002.2225222,52827-Oct-200910:57x64Not Applicable
Vdsutil.dll6.0.6002.22252157,69627-Oct-200913:06x64Not Applicable
Vds_ps.dll6.0.6002.2225297,28027-Oct-200913:06x64Not Applicable
Vdsldr.exe6.0.6001.2255019,96827-Oct-200910:58x86WOW
Vdsutil.dll6.0.6001.22550128,00027-Oct-200913:07x86WOW
Vds_ps.dll6.0.6001.2255037,88827-Oct-200913:07x86WOW
Vdsldr.exe6.0.6002.2225219,96827-Oct-200910:42x86WOW
Vdsutil.dll6.0.6002.22252128,00027-Oct-200912:53x86WOW
Vds_ps.dll6.0.6002.2225237,88827-Oct-200912:53x86WOW
For all supported x64-based versions of Windows Server 2008 R2 and of Windows7

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File nameFile versionFile sizeDateTimePlatformService branch
Vds.exe6.1.7600.20540532,99203-Oct-200906:53x64Not Applicable
Vdsldr.exe6.1.7600.1638522,52814-Jul-200901:39x64Not Applicable
Vdsutil.dll6.1.7600.16385185,85614-Jul-200901:41x64Not Applicable
Vds_ps.dll6.1.7600.16385116,73614-Jul-200901:41x64Not Applicable
Vds_ps.dll6.1.7600.2054044,54403-Oct-200905:41x86WOW
For all supported IA-64-based versions of Windows Server 2008

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File nameFile versionFile sizeDateTimePlatformService branch
Vdsdyn.dll6.0.6001.22550902,65627-Oct-200912:59IA-64Not Applicable
Vds.exe6.0.6001.22550848,38427-Oct-200911:05IA-64Not Applicable
Vdsldr.exe6.0.6001.2255049,15227-Oct-200911:04IA-64Not Applicable
Vdsutil.dll6.0.6001.22550338,94427-Oct-200912:59IA-64Not Applicable
Vds_ps.dll6.0.6001.22550109,05627-Oct-200912:59IA-64Not Applicable
Vds.exe6.0.6002.22252850,43227-Oct-200910:56IA-64Not Applicable
Vdsldr.exe6.0.6002.2225249,15227-Oct-200910:56IA-64Not Applicable
Vdsutil.dll6.0.6002.22252338,94427-Oct-200912:53IA-64Not Applicable
Vds_ps.dll6.0.6002.22252109,05627-Oct-200912:53IA-64Not Applicable
Vdsldr.exe6.0.6001.2255019,96827-Oct-200910:58x86WOW
Vdsutil.dll6.0.6001.22550128,00027-Oct-200913:07x86WOW
Vds_ps.dll6.0.6001.2255037,88827-Oct-200913:07x86WOW
Vdsldr.exe6.0.6002.2225219,96827-Oct-200910:42x86WOW
Vdsutil.dll6.0.6002.22252128,00027-Oct-200912:53x86WOW
Vds_ps.dll6.0.6002.2225237,88827-Oct-200912:53x86WOW
For all supported IA-64-based versions of Windows Server 2008 R2

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File nameFile versionFile sizeDateTimePlatformService branch
Vds.exe6.1.7600.20540992,25603-Oct-200904:55IA-64Not Applicable
Vdsldr.exe6.1.7600.1638549,15214-Jul-200901:45IA-64Not Applicable
Vdsutil.dll6.1.7600.16385383,48814-Jul-200901:49IA-64Not Applicable
Vds_ps.dll6.1.7600.16385129,02414-Jul-200901:49IA-64Not Applicable
Vds_ps.dll6.1.7600.2054044,54403-Oct-200905:41x86WOW


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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
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Additional file information for Windows Server 2008, for Windows Vista, for Windows Server 2008 R2, and for Windows 7

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008


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File nameFile versionFile sizeDateTimePlatform
Package_for_kb975680_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36728-Oct-200906:19Not Applicable
Package_for_kb975680_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69428-Oct-200906:19Not Applicable
Package_for_kb975680_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71328-Oct-200906:19Not Applicable
Package_for_kb975680_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42128-Oct-200906:19Not Applicable
Package_for_kb975680_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69028-Oct-200906:19Not Applicable
Package_for_kb975680_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70128-Oct-200906:19Not Applicable
Package_for_kb975680_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42528-Oct-200906:19Not Applicable
Package_for_kb975680_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,69428-Oct-200906:19Not Applicable
Package_for_kb975680_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71328-Oct-200906:19Not Applicable
Package_for_kb975680_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42228-Oct-200906:19Not Applicable
Package_for_kb975680_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43028-Oct-200906:19Not Applicable
X86_microsoft-windows-v..ice-dynamicprovider_31bf3856ad364e35_6.0.6001.22550_none_5e4cc101c9dea555.manifestNot Applicable11,15327-Oct-200914:49Not Applicable
X86_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22550_none_6b3e676713f4bc54.manifestNot Applicable99,88027-Oct-200914:52Not Applicable
X86_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6002.22252_none_6d26d9e311194426.manifestNot Applicable99,88027-Oct-200914:27Not Applicable

Additional files for all supported x86-based versions of Windows 7


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File nameFile versionFile sizeDateTimePlatform
Package_for_kb975680_rtm~31bf3856ad364e35~x86~~6.1.1.0.mumNot Applicable1,94705-Oct-200901:14Not Applicable
X86_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.1.7600.20540_none_6b7105b27503e024.manifestNot Applicable64,58805-Oct-200901:16Not Applicable

Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008


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File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-v..ice-dynamicprovider_31bf3856ad364e35_6.0.6001.22550_none_ba6b5c85823c168b.manifestNot Applicable11,17927-Oct-200915:16Not Applicable
Amd64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22550_none_c75d02eacc522d8a.manifestNot Applicable99,94427-Oct-200915:24Not Applicable
Amd64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6002.22252_none_c9457566c976b55c.manifestNot Applicable99,94427-Oct-200914:37Not Applicable
Package_for_kb975680_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37528-Oct-200906:19Not Applicable
Package_for_kb975680_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70628-Oct-200906:19Not Applicable
Package_for_kb975680_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72328-Oct-200906:19Not Applicable
Package_for_kb975680_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42928-Oct-200906:19Not Applicable
Package_for_kb975680_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70228-Oct-200906:19Not Applicable
Package_for_kb975680_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71128-Oct-200906:19Not Applicable
Package_for_kb975680_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43328-Oct-200906:19Not Applicable
Package_for_kb975680_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,70628-Oct-200906:19Not Applicable
Package_for_kb975680_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72328-Oct-200906:19Not Applicable
Package_for_kb975680_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43028-Oct-200906:19Not Applicable
Package_for_kb975680_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43828-Oct-200906:19Not Applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22550_none_d1b1ad3d00b2ef85.manifestNot Applicable98,59527-Oct-200914:43Not Applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6002.22252_none_d39a1fb8fdd77757.manifestNot Applicable98,59527-Oct-200914:17Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 R2 and of Windows 7


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File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.1.7600.20540_none_c78fa1362d61515a.manifestNot Applicable64,59605-Oct-200901:17Not Applicable
Package_for_kb975680_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mumNot Applicable2,87905-Oct-200901:14Not Applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.1.7600.20540_none_d1e44b8861c21355.manifestNot Applicable53,36303-Oct-200906:01Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008


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File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-v..ice-dynamicprovider_31bf3856ad364e35_6.0.6001.22550_none_5e4e64f7c9dcae51.manifestNot Applicable11,16627-Oct-200914:20Not Applicable
Ia64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22550_none_6b400b5d13f2c550.manifestNot Applicable99,90827-Oct-200914:23Not Applicable
Ia64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6002.22252_none_6d287dd911174d22.manifestNot Applicable99,90827-Oct-200914:11Not Applicable
Package_for_kb975680_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42528-Oct-200906:18Not Applicable
Package_for_kb975680_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53028-Oct-200906:18Not Applicable
Package_for_kb975680_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,70628-Oct-200906:18Not Applicable
Package_for_kb975680_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42928-Oct-200906:18Not Applicable
Package_for_kb975680_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,53328-Oct-200906:18Not Applicable
Package_for_kb975680_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71828-Oct-200906:18Not Applicable
Package_for_kb975680_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42628-Oct-200906:18Not Applicable
Package_for_kb975680_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43428-Oct-200906:18Not Applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6001.22550_none_d1b1ad3d00b2ef85.manifestNot Applicable98,59527-Oct-200914:43Not Applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.0.6002.22252_none_d39a1fb8fdd77757.manifestNot Applicable98,59527-Oct-200914:17Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2


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File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.1.7600.20540_none_6b72a9a87501e920.manifestNot Applicable64,59205-Oct-200901:14Not Applicable
Package_for_kb975680_rtm~31bf3856ad364e35~ia64~~6.1.1.0.mumNot Applicable1,95805-Oct-200901:14Not Applicable
Wow64_microsoft-windows-virtualdiskservice_31bf3856ad364e35_6.1.7600.20540_none_d1e44b8861c21355.manifestNot Applicable53,36303-Oct-200906:01Not Applicable
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APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
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Keywords: 
kbqfe kbhotfixserver kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB975680
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