Article ID: 975899 - Last Review: October 6, 2011 - Revision: 2.0

Desktop sharing and application sharing does not work in conferences when you use Office Communicator Web Access 2007 R2

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Beta Information
This article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this beta product. For information about how to obtain support for a beta release, see the documentation that is included with the beta product files, or check the Web location where you downloaded the release.
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SYMPTOMS

In Microsoft Office Communicator Web Access 2007 R2, you cannot share your applications and you cannot share your desktop in conferences that are hosted on Microsoft Office Communications Server 2010 Beta. Additionally, you also cannot view application and desktop sharing from other users in the conferences.
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RESOLUTION

To resolve this problem, install the following update:
975614  (http://support.microsoft.com/kb/975614/ ) Description of the cumulative update package for Office Communications Server 2007 R2, Communicator Web Access: April 2010
NoteAfter you install this update for Communicator Web Access, you can view application sharing and desktop sharing from a user who is running a Windows-based Office Communicator 2007 R2. Additionally, you can share a desktop in Communicator Web Access. However, you still cannot share an application in Communicator Web Access.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
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Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB975899
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