Update Rollup 8 for Microsoft Dynamics CRM 4.0 is available

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Article ID: 975995 - View products that this article applies to.
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INTRODUCTION

Update Rollup 8 for Microsoft Dynamics CRM 4.0 is available. This article describes the hotfixes and the updates that are included in this update rollup. This update rollup is available for all languages that are supported by Microsoft Dynamics CRM 4.0.

MORE INFORMATION

The build number and the file names for this update rollup

The build number of the update rollup packages for the Microsoft Dynamics CRM 4.0 server, for the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, and for the Microsoft Dynamics CRM 4.0 E-mail Router is 04.00.7333.2542.

The file names for the 32-bit versions of the update rollup packages are as follows:
  • CRMv4.0-KB975995-i386-Server-LangID.exe
  • CRMv4.0-KB975995-i386-Client-LangID.exe
  • CRMv4.0-KB975995-i386-Router-LangID.exe
  • CRMv4.0-KB975995-i386-DMClient-LangID.exe
  • CRMv4.0-KB975995-i386-SRS-LangID.exe
  • CRMv4.0-KB975995-i386-MUI-LangID.exe
The file names for the 64-bit versions of the update rollup packages for the Microsoft Dynamics CRM 4.0 server and for the Microsoft Dynamics CRM 4.0 E-mail Router are as follows:
  • CRMv4.0-KB9759952-amd64-Server-LangID.exe
  • CRMv4.0-KB975995-amd64-Router-LangID.exe
  • CRMv4.0-KB975995-amd64-SRS-LangID.exe
  • CRMv4.0-KB975995-amd64-MUI-LangID.exe

Update rollup information

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the 975995 package now. Release Date: December 17, 2009

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Installation information

Install this update rollup on computers that are running the Microsoft Dynamics CRM 4.0 server components, or the Microsoft Dynamics CRM for Microsoft Office Outlook components. If MSI 4.5 is not installed than an internet connection is required to install Update Rollup 8 on Microsoft Dynamics CRM for Microsoft Office Outlook as it will need to download MSI 4.5. You will need to reboot the computer that is running Microsoft Dynamics CRM for Microsoft Office Outlook after you install Update Rollup 8.

You must install the Microsoft Dynamics CRM 4.0 Language Pack before you install Update Rollup 8 for Multilingual User Interface (MUI). To obtain the Microsoft Dynamics CRM 4.0 Language Pack, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=50761e58-6040-4cf3-853a-f5ab535f7194
Select the appropriate language in the Change Language drop-down box, and then click Change to download the correct language pack. If you installed the language packs previously, you must unprovision the language pack, and then reprovision the language pack after you install Update Rollup 8 for MUI. When you unprovision the language pack, all Microsoft Dynamics CRM users using that language will have their language settings reverted back to the base language. The reprovision of the language pack does not update the users language settings. You must reset the language settings in the personal options.

After you install this update rollup, delete the temporary files in Windows Internet Explorer. To do this, follow these steps:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Use one of the following methods for the version of Internet Explorer that you use:
    • In Windows Internet Explorer 7, click Delete in the Browsing history area, click Delete files in the Temporary Internet Files area, and then click Yes.
    • In Microsoft Internet Explorer 6, click Delete files in the Temporary Internet Files area, and then click OK.
The installation location of some Microsoft Dynamics CRM for Microsoft Office Outlook files is moved from the roaming profile to the local profile.

To reduce the size of your roaming profile or if you are experiencing long logon times, complete the steps in the following Knowledge Base article to remove the remaining files:
http://support.microsoft.com/kb/2004583

Prerequisites

You must have Microsoft Dynamics CRM 4.0 installed to apply this update rollup. Update Rollup 7 is a prerequisite for Microsoft Dynamics CRM for Microsoft Office Outlook and Microsoft Dynamics CRM Data Migration Manager.

For more information about Update Rollup 7, click the following article number to view the article in the Microsoft Knowledge Base:
971782 Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available


Update Rollup 1, Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6 and Update Rollup 7 are not prerequisites for the server portion of Microsoft Dynamics CRM.

Restart requirement

If you are prompted, restart the computer after you apply Update Rollup 8.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Removal information

You can uninstall Update Rollup 8 on the Microsoft Dynamics CRM server. However, you should back up your databases before you uninstall Update Rollup 8. You can uninstall Update Rollup 8 from the Microsoft Dynamics CRM 4.0 Outlook Client. You must choose to Repair instead of Uninstall Update Rollup 8 from the Microsoft Dynamics CRM 4.0 Outlook Client, if you choose to uninstall it will remove the Outlook client completely.

The latest updates to Microsoft Dynamics CRM 4.0 Help

In addition to the functional improvements and the fixes in this update rollup, a separate update to Microsoft Dynamics CRM 4.0 Help is also available in all supported languages. We encourage you to install the latest updates to Microsoft Dynamics CRM 4.0 Help.

Notes about how to export and import customizations

You can export customizations from a server that is running Microsoft Dynamics CRM 4.0 and that has Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6, or Update Rollup 7 installed, and then you can import those customizations into a server that has Update Rollup 8 installed. You can also export customizations from a server that is running Microsoft Dynamics CRM 4.0 and that has Update Rollup 8 installed, and then you can import those customizations into a server that has Update Rollup 2, Update Rollup 3, Update Rollup 4, Update Rollup 5, Update Rollup 6 or Update Rollup 7 installed.

If you export customizations from a server that is running Microsoft Dynamics CRM 4.0, do not import the customizations into the Microsoft Dynamics CRM 4.0 server in the following scenarios:
  • The Microsoft Dynamics CRM 4.0 server from which you are exporting the customizations has no updates installed, or it only has Update Rollup 1 for Microsoft Dynamics CRM 4.0 installed. However, the server to which you are importing the customizations only has Update Rollup 8 for Microsoft Dynamics CRM 4.0 installed.
  • The Microsoft Dynamics CRM 4.0 server from which you are exporting the customizations only has Update Rollup 8 for Microsoft Dynamics CRM 4.0 installed. However, the server to which you are importing the customizations has no updates installed, or only has Update Rollup 1 for Microsoft Dynamics CRM 4.0 installed.
The issues that are resolved in Update Rollup 8 for Microsoft Dynamics CRM 4.0 Update Rollup 8 is a cumulative update rollup that includes all the fixes for the issues that are documented in Update Rollup 1, in Update Rollup 2, in Update Rollup 3, in Update Rollup 4, in Update Rollup 5, Update Rollup 6, and in Update Rollup 7.

For more information about Update Rollup 1 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:
952858 Update Rollup 1 is available for Microsoft Dynamics CRM 4.0


For more information about Update Rollup 2 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:
959419 Update Rollup 2 for Microsoft Dynamics CRM 4.0 is available


For more information about Update Rollup 3 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:
961768 Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available


For more information about Update Rollup 4 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:
968176 Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available


For more information about Update Rollup 5 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:
970141 Update Rollup 5 for Microsoft Dynamics CRM 4.0 is available


For more information about Update Rollup 6 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:
970148 Update Rollup 6 for Microsoft Dynamics CRM 4.0 is available


For more information about Update Rollup 7 and about the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:
971782 Update Rollup 7 for Microsoft Dynamics CRM 4.0 is available


Hotfixes and updates that you must enable or configure manually

Update Rollup 8 for Microsoft Dynamics CRM 4.0 contains the following hotfixes and updates that you must enable or configure manually. You can enable or configure these hotfixes and updates on the server that is running Microsoft Dynamics CRM 4.0 by following the instructions in the following Microsoft Knowledge Base articles.

Note To maintain the functionality of the release version of Microsoft Dynamics CRM 4.0, read the steps in the following Knowledge Base articles before you install Update Rollup 8:
  • 948155 A date or a time may not be converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0
  • 950476 A date or a time is not converted to UTC time in the database for some time zones in Microsoft Dynamics CRM 4.0
  • 958562 The default precision of a money field is set to two when you use the Korean language or the Japanese language in Microsoft Dynamics CRM 4.0
The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 8:
  • 974529 Some child records and related records are unexpectedly visible to the previous record owner after you reassign records to another record owner in Microsoft Dynamics CRM 4.0
  • 977867 The Import Organization Wizard takes a long time to import an organization in Microsoft Dynamics CRM 4.0
  • 978006 The lookup view only shows the quotes or the contracts that are in "Draft" status when you try to link a custom entity to a quote or a contract in Microsoft Dynamics CRM 4.0
  • 978103 You cannot delete a custom many-to-many relationship after you run the Microsoft.Crm.SE.FixMissingBulkDeleteFailureRelationship.exe tool in Microsoft Dynamics CRM 4.0
The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 7.

Note If you previously installed Update Rollup 7, and if you manually enabled these hotfixes and updates, you do not have to manually enable them after you apply Update Rollup 8.
  • 975770 HTML that is contained in a field that is used in an e-mail template is displayed as plain text in the e-mail
  • 976188 You cannot assign roles to a user even though you have the Assign Role privilege in Microsoft Dynamics CRM 4.0
  • 976978 Error message when you try to import Microsoft Dynamics CRM Online customizations into a Microsoft Dynamics CRM 4.0 organization: "Either the file could not be uploaded, or this is not a valid Customization file
  • 979052 Error message when you run a report that contains several parameters in Microsoft Dynamics CRM 4.0: "Operation has timeout"
The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 6.

Note If you previously installed Update Rollup 6, and if you manually enabled these hotfixes and updates, you do not have to manually enable them after you apply Update Rollup 8.
  • 974584 You cannot deploy Microsoft Dynamics CRM 4.0 by using an account that does not have local administrator permissions on Microsoft SQL Server
  • 974597 Htm/html attachments that may contain malicious scripts can be opened in Microsoft Dynamics CRM 4.0
  • 974896 The Asyncoperation tables grow very large in Microsoft Dynamics CRM 4.0
The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 5.

Note If you previously installed Update Rollup 5, and if you manually enabled these hotfixes and updates, you do not have to manually enable them after you apply Update Rollup 8.

975040 E-mail messages promoted by using Microsoft Dynamics CRM Data Migration Manager cannot be reassigned


The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 4.

Note If you previously installed Update Rollup 4, and if you manually enabled these hotfixes and updates, you do not have to manually enable them after you apply Update Rollup 8.
  • 959758 You cannot configure an Active Directory domain schema and Microsoft Dynamics CRM 4.0 URLs independently for external Active Directory users and for internal Active Directory users
  • 963054 Microsoft Dynamics CRM 4.0 generates activities for inactive members in a marketing list when you create campaign activities, quick campaign activities, or mail merge activities from the marketing list
  • 969946 A tool is available to extract the tracking token from the e-mail subject and update the tracking token column of the e-mail table in Microsoft Dynamics CRM 4.0
  • 958084 A hotfix is available to disable the Smart Matching feature in Microsoft Dynamics CRM 4.0
  • 955138 You experience slow performance or timeouts when you try to access some views in Microsoft Dynamics CRM 4.0
  • 951909 Error message when you try to import a customization to another Microsoft Dynamics CRM 4.0 server: "Invalid name prefix"
The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 3.

Note If you previously installed Update Rollup 3, and if you manually enabled these hotfixes and updates, you do not have to manually enable them again after you install Update Rollup 8.
  • 958562 The default precision of a money field is set to two when you use the Korean language or the Japanese language in Microsoft Dynamics CRM 4.0
  • 956330 Slow performance and high CPU utilization occur when you import customizations in Microsoft Dynamics CRM 4.0
  • 968515 The existing custom security roles are not granted hidden privileges after you apply hotfix 950886 in Microsoft Dynamics CRM 4.0
  • 958601 In Microsoft Dynamics CRM 4.0, the notes are lost if a duplicate record is detected when you try to save a record
  • 968672 The recipient does not see the Microsoft Dynamics CRM tracked e-mail icon when a Microsoft Dynamics CRM user sends another Microsoft Dynamics CRM user a Microsoft Dynamics CRM tracked e-mail message
  • 968755 The AsyncOperationBase and WorkflowLogBase tables grow very large and performance issues occur when you use many workflows in Microsoft Dynamics CRM 4.0
  • 968793 You have to manually modify the Web.config file after you install or remove a Microsoft Dynamics CRM 4.0 hotfix or update rollup
The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 2.

Note If you previously installed Update Rollup 2, and if you manually enabled these hotfixes and updates, you do not have to manually enable them again after you install Update Rollup 8.
  • 954322 Error message when you import some customizations to an upgraded installation of Microsoft Dynamics CRM 4.0: "Either the file could not be uploaded or Import failed"
  • 954940 Error message when you try to delete a custom entity record in Microsoft Dynamics CRM 4.0: "An error has occurred, please contact your administrator"
  • 955452 Line feeds are not used when you send an e-mail message that uses an e-mail template to render data that has line feeds in Microsoft Dynamics CRM 4.0
  • 955745 Error message when you try to configure the Microsoft Dynamics CRM 4.0 client for Outlook: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms"
  • 956527 The Microsoft Dynamics CRM client for Outlook consumes three times as much memory in version 4.0 as in version 3.0
  • 959248 Microsoft Dynamics CRM 4.0 slows to unacceptable levels when you process e-mail messages by using the Microsoft Dynamics CRM E-mail Router
  • 957871 The Workflow Expansion Task records cause the AsyncOperationBase table in the MSCRM database to grow too large in Microsoft Dynamics CRM 4.0
  • 959549 Administrators can unexpectedly view Active Directory users who do not belong to the administrator's organizational unit in Microsoft Dynamics CRM 4.0
The following Knowledge Base articles contain hotfixes and updates that you must enable or configure manually and that are included in Update Rollup 1.

Note If you previously installed Update Rollup 1, and if you manually enabled these hotfixes and updates, you do not have to manually enable them after you apply Update Rollup 8.
  • 948843 You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0
  • 950175 You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded
  • 950542 Synchronous plug-ins do not respond to the events that are triggered in Microsoft Dynamics CRM 4.0
  • 953340 E-mail messages from a CRM user to a queue are not delivered in Microsoft Dynamics CRM 4.0
  • 954811 Microsoft Dynamics CRM 4.0 Deployment Manager takes a long time to open on a Microsoft Dynamics CRM 4.0 server

Hotfixes and updates that were released as individual fixes

Update Rollup 7 for Microsoft Dynamics CRM 4.0 contains the following hotfixes and updates that were released as individual fixes:
  • 977714 You can unexpectedly bulk edit closed opportunities or closed leads in Microsoft Dynamics CRM 4.0
  • 978093 The Import Organization Wizard crashes when you use the "Manually Map Users" option to map a user from an external trusted domain in Microsoft Dynamics CRM 4.0
  • 978201 The service calendar does not show service activities or regular appointments that begin before the display interval

Issues that were not previously documented in a Knowledge Base article

Update Rollup 8 for Microsoft Dynamics CRM 4.0 resolves the following issues that were not previously documented in a Knowledge Base article:
  • When you click the Refresh button to update the grid, items are unexpectedly added on the top of the list.
  • EmailForOutlook queries that retrieve data by using the serializable isolation level causes SQL blocking.
  • If you have the "Recipient Filtering" feature enabled in Exchange Server and you use SMTP to send e-mail messages from Microsoft Dynamics CRM, some recipients of the e-mail messages may receive multiple copies of the e-mail messages while other may not receive any e-mail message. Also, the e-mail activity will have a status of "Pending Send" and will fail up to 10 times before giving up. This problem occurs if at least one of the recipients on the e-mail messages sent from Microsoft Dynamics CRM is invalid based on the recipient filtering settings in Exchange Server.
  • E-mail Router support for Exchange 2010 and for Exchange Web services is added.
  • A blue page is displayed instead of the Report Filtering Page when Internet Facing Deployment (IFD) is enabled.
  • Consider the following scenario: You add a non-event external dependency before you enable the OnLoad event property of a form. When you try to import the customizations into a different Microsoft Dynamics CRM organization, you receive the following error message:
    Error: Either the file could not be uploaded, or this is not a valid customization file.
  • Users cannot assign activities after the activities are deleted from a queue.
  • When you bulk edit records in Microsoft Dynamics CRM, the records that were edited have their Picklist fields or Boolean fields that are not on the form during the bulk edit reverted to the default values specified in the metadata for those Picklist and Boolean attributes. If the records had different values specified before the bulk edit, these values will be lost.

    Note This change is made in cached files on the client computers. For this fix to take effect, you have to clear temporary Internet files on the client computer that will be used to access Microsoft Dynamics CRM.
  • You can change sent and received e-mail messages by using the Microsoft Dynamics CRM Software Development Kit (SDK).
  • When you import an organization in Microsoft Dynamics CRM 4.0 by using Deployment Manager, the reports that are viewable by everyone in the organization are not viewable by users who only have the user level Read privilege for reports. However, before you import the organization, these same users were able to view the reports.
  • The Data Migration Wizard fails when it tries to validate files if the User entity contains a Money type attribute.
  • When you design a workflow to generate e-mail messages that have dynamic values and commas, a space is added between the dynamic value and the comma when you open the properties of the e-mail message.
  • If you click Resolve Address on a new record in an e-mail activity, an error message that resembles the following occurs if the Duplicate Detection rule is triggered:
    FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)
  • When the parent record of the closed activity is reassigned, the following exception is logged in the Microsoft Dynamics CRM:
    Crm Exception: Message: No user queue with the given object was found, ErrorCode: -2147220969
  • When you create a report wizard report that has a grouping for a date time field by using the interval "Week", and the data for that field in Microsoft Dynamics CRM contains a null value, the report is not generated. In addition, you will receive the following error message:
    An error has occurred during report processing. The Group expression for the grouping 'table0_group1' contains an error: The added or subtracted value results in an un-representable DateTime. Parameter name: Value.
  • When you import a customization that contains an empty display name, you receive the following error message:
    entity: Invalid Argument.
  • Attributes of the PartyList type, such as Customer, can be used for sorting in the Associated Views like any standard attribute. However, you may always receive a SqlException that resembles the following:
    Invalid column name 'Customer'. Invalid column name 'Customer'
  • After you install Update Rollup 3 or Update Rollup 4, you cannot add a user to more than one organization in the same deployment of Microsoft Dynamics CRM if the user exists in a child domain.
  • Sales Pipeline Detail Report will not execute correctly for "English (United Kingdom)" formats.
  • When you create a report in Microsoft Visual Studio that has a hidden parameter, and then you try to run the report while the client is offline, the hidden parameters are displayed. When you go online again, the parameters are no longer displayed.
  • If you change the tracking token prefix to contain a "(" sign, Microsoft Dynamics CRM will not open and the Async service will not function.
  • You cannot add columns to the Suspended System Jobs Advanced Find view.
  • The address attributes are not customizable for the following entities. These entities have child entities that contains address attributes.
    • Account
    • Contact
    • Lead
    • Competitor
    • User
    The address information that is stored in the child entities is made available to the parent entity to be displayed on the parent entity form. Because the parent entity allows for the attributes that contain the address data to be customized, there can be differences between the lengths of the fields for the parent entity and the lengths of the fields for the child address entity. To allow more data to be stored in the line1, line2 and line3 attributes for the address in child entities, the lengths for these attributes have been increased from 50 characters to 200 characters. Therefore, the address attributes of the parent entities, which will contain the line1, line2, and line3 data, can be customized so that the field length can be increased up to 200 characters. Even after you apply Update Rollup 8, the address attributes of child entities cannot be customized. However, the lengths of the line1, line2, and line3 attributes have been increased to accommodate more data.
  • You can customize the User entity and increase the maximum length of the street address fields. However, when you do customize a User entity and then edit a user record with a value longer than 50 characters in these fields, you receive the following error message:
    An error has occurred.
  • Assume that you have many business units, and the business units are made up of a very deep hierarchy. When you try to save changes to a security role in the root business unit, the save operation can take a long time to complete and a time-out may occur. If a time-out error occurs, you will receive the following error message:
    An error has occurred.
  • When you try to perform a mail merge against an entity by using a Quick Find view in Microsoft Dynamics CRM 4.0 Web client or in Microsoft Dynamics CRM 4.0 client for Outlook, the mail merge fails. This problem occurs if the Quick Find view contains Quick Find columns that are of any of the following types:
    • Boolean
    • Picklist
    • State
    • Status
    • Lookup
    • Customer
    • Owner
  • In the Service Activity view of the Service Calendar, service activities are not displayed if their scheduled start time is scheduled before the start date of the display interval. This problem occurs even though the service activities end in the range of the display interval. The same problem also occurs for regular appointments in the Appointment and Service Activity view.
  • Multiple event logs that have event IDs of 17411 and 17415 are logged on the Microsoft Dynamics CRM server that is running the Async service.
  • Consider the following scenarios: You add a custom duration field to a service activity. Then, you open the service activity and change the standard duration field. Next, you click inside the custom duration field and then select or enter a value. In this scenario, the value is not saved in the custom duration field even though you save the service activity. This problem only occurs if you click inside the custom duration field before you specify the value.
  • The deletion service cannot clean up a contact when the contact has a 1:N relationship with another activity. The deletion service checks which records should be updated when it deletes parent records. However, when the deletion service tries to update activity entities, such as the Letter entity, the service only updates the activityPointer class and does not update the actual table, such as the LetterExtensionBase table.
  • Microsoft Dynamics CRM is updated to be compatible with the update that is described in the following Knowledge Base article:
    976098 December 2009 cumulative time zone update for Microsoft Windows operating systems
  • When you try to populate an imported Microsoft Dynamics CRM organization in Deployment Manager, you receive the following error message:
    The Import Organization wizard cannot connect to the SQL Server or cannot find an organization database on [SERVERNAME]. Verify that the server name in the SQL Server box is correct and that the computer is running Microsoft SQL Server where an organization database is stored
    This problem occurs if a third-party database that contains a table with the name "OrganizationBase" exists on the same SQL server that you connect to.
  • After you create a report in the Report Wizard, you receive an error message when you try to run the report:
    An error has occurred during report processing. Query execution failed for data set 'DSMain'.
  • After you apply Update Rollup 7 for Microsoft Dynamics CRM, you receive the following error message when you modify the Outlook tab in the System Settings view:
    Microsoft Dynamics CRM has encountered an error.
  • If you go offline before the Address Book Provider (ABP) subscription is created, you cannot go back online in Microsoft Dynamics CRM for Microsoft Office Outlook.
  • You cannot log on to Data Migration Manager after you uninstall Update Rollup 7.
  • The translation of "customer" is inconsistent in the Microsoft Dynamics CRM 4.0 Serbian Language Pack. "Kupac" is used when you convert an activity to a case or opportunity. "Klijent" is used in a new case.
  • After you install Update Rollup 7, you cannot enable the DelegateMailboxEnabled feature. Even if you create the DWORD DelegateMailboxEnabled registry entry under HKCU\Software\Microsoft\MSCRM, and then set the value to 1 to enable the feature, you cannot track items in Microsoft Dynamics CRM which exist in a shared calendar, task folder, or contact folder in Outlook.
  • Images embedded in the body of tracked Microsoft Dynamics CRM e-mail messages can no longer be downloaded after you apply Update Rollup 7.

Special Considerations

Although Microsoft Office 2010 is still in beta and is not officially supported, Microsoft Dynamics CRM 4.0 was tested together with Microsoft Office 2010. Additionally, issues can be logged by the Microsoft Dynamics CRM Support team. However, the hotfix to resolve the issues may not be available until Microsoft Office 2010 releases. Office 2010 64-bit versions will not be supported in Microsoft Dynamics CRM 4.0.

With Update Rollup 8 installed, Microsoft CRM E-mail Router Service supports Microsoft Exchange 2010. However due to an issue with MAPI the Rule Deployment Wizard does not support Microsoft Exchange 2010. This issue will be addressed in a future Microsoft Exchange 2010 update.

Microsoft Dynamics CRM for Microsoft Office Outlook Auto Update Patch IDs and Link IDs

For more information about how to use the Auto Update functionality, visit the following Microsoft Web sites:
Collapse this tableExpand this table
Language LinkID PatchID
Arabic 179669&clcid=0x401 {E099E398-2332-490B-A77B-A3254756CD64}
Chinese (Simplified) 179669&clcid=0x804 {70DF9F68-EB5B-478B-B300-E38E470DB14C}
Chinese (Hong Kong) 179669&clcid=0xc04 {E9A072ED-210B-48E0-AF1B-5C5EE49B6B47}
Chinese (Traditional) 179669&clcid=0x404 {68B960F1-8667-4F03-9677-B3E8E2D6E621}
Czech 179669&clcid=0x405 {FA8539BF-C17E-4D22-ABFE-20292949915D}
Danish 179669&clcid=0x406 {A7D540B4-7BBD-48A3-8AC3-F26D536155B4}
Dutch 179669&clcid=0x413 {37F199B8-9641-4568-AE34-FDF69981B7C3}
English 179669&clcid=0x409 {7D1C2874-9093-4563-83C6-C2F82C8D82B8}
Finish 179669&clcid=0x40b {7E68F74D-CC3D-4598-BCED-532C7FE01BDD}
French 179669&clcid=0x40c {FC801FC5-63C7-49A0-9B30-9BCC7320F4B4}
German 179669&clcid=0x407 {B44BE362-A6B0-4647-A356-F2AAC860B795}
Greek 179669&clcid=0x408 {48DB2A49-236D-45CC-88CC-CCE7514F1BD2}
Hebrew 179669&clcid=0x40d {5EB2D3F4-F0B0-42F8-BBC2-526D3AA3AB15}
Hungarian 179669&clcid=0x40e {BFEAC67A-87BA-45AF-A6E8-A6C97DD9D824}
Italian 179669&clcid=0x410 {712E9815-1E3E-4B53-8FDA-4048463ACE11}
Japanese 179669&clcid=0x411 {E497FF6F-F5FA-4E41-A695-CEDC68564B3B}
Korean 179669&clcid=0x412 {F8ACAB50-F010-420D-9D6B-C33B3C82ADC2}
Norwegian 179669&clcid=0x414 {D92FE605-5026-4511-89C9-4F91F9FC25A6}
Polish 179669&clcid=0x415 {65059ACF-1CC7-4D0D-8664-E33529615317}
Portuguese (Brazil) 179669&clcid=0x416 {5D897BDF-2E75-4F25-9303-FB50C9CD7673}
Portuguese (Portugal) 179669&clcid=0x816 {5D3F4806-F81B-4587-B968-E3178B1AD879}
Russian 179669&clcid=0x419 {5C37DF22-61DB-4A00-9E75-D572FD9ACE6A}
Spanish 179669&clcid=0x40a {15181973-2E20-402F-8BA7-6029FAF596BA}
Swedish 179669&clcid=0x41d {5C9EF372-3E19-4274-989C-FE1918AEC503}
Turkish 179669&clcid=0x41f {A333F42F-3232-4D01-B82D-BC6F76CB6AA9}

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REFERENCES

To install Update Rollup 8 with the minimum required permissions, complete the steps in the following Knowledge Base article:
946677 How to install Microsoft Dynamics CRM 4.0 with the minimum required permissions

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Article ID: 975995 - Last Review: November 14, 2011 - Revision: 6.0
APPLIES TO
  • Microsoft Dynamics CRM 4.0
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