A process stops responding on a Windows Server 2003-based server that has a very large amount of memory

Article translations Article translations
Article ID: 976010 - View products that this article applies to.
Expand all | Collapse all

SUMMARY

Consider the following scenario:
  • You have a Windows Server 2003-based server that has a very large amount of memory.
  • You have several processes running at the same time.
  • These processes use more than 4 gigabytes of shared memory regions.
Generally, in this scenario, you see one thread consume all the resources of one CPU (Kernel-Time), and a process stops responding.

NoteThis issue occurs when you use an x64-based version of Windows Server 2003 and a SAP ABAP Application Server for Internet Pricing and Configuration (IPC). If you use Process Explorer together with symbols, you encounter one spinning thread that consumes all the CPU (Kernel-Time).

MORE INFORMATION

This situation occurs because Windows Server 2003 manages the concurrent requests to the shared regions by calculating and updating hash tables. Therefore, one thread just spins while it tries to update the hash tables repeatedly.

This problem will not be fixed in Windows Server 2003. Therefore, we recommend that you migrate to Windows Server 2008.

Properties

Article ID: 976010 - Last Review: December 7, 2009 - Revision: 2.1
APPLIES TO
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Keywords: 
kbexpertiseadvanced kbtshoot kbsurveynew KB976010

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com