Article ID: 976035 - Last Review: November 2, 2009 - Revision: 2.0

Update Rollup for the TCP Chimney Offload feature in Windows Server 2008 and in Windows Vista

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SYMPTOMS

A computer that is running Windows Server 2008 or Windows Vista may automatically restart together with various stop codes after you enable the TCP Chimney Offload feature.

RESOLUTION

If your computer is running Windows Server 2008 Service Pack 2 (SP2) or Windows Vista Service Pack 2 (SP2), you can apply this hotfix.

If your computer is running Windows Server 2008, Windows Vista, or Windows Vista Service Pack 1 (SP1), we recommend that you install Windows Server 2008 SP2 or Windows Vista SP2 first and then install this hotfix.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, the computer must be running one of the following operating systems:
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008 Service Pack 2 (SP2)

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
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File nameFile versionFile sizeDateTimePlatform
Tcpipreg.sys6.0.6002.2223831,23205-Oct-200911:39x86
Tcpip.sys6.0.6002.22238907,83205-Oct-200914:20x86
For all supported x64-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Tcpipreg.sys6.0.6002.2223880,89605-Oct-200911:54IA-64
Tcpip.sys6.0.6002.222382,949,68805-Oct-200914:15IA-64

WORKAROUND

To work around this issue, disable the TCP Chimney Offload feature.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
951037  (http://support.microsoft.com/kb/951037/ ) Information about the TCP Chimney Offload, Receive Side Scaling, and Network Direct Memory Access features in Windows Server 2008
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates


Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

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File nameFile versionFile sizeDateTimePlatform
Package_for_kb976035_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable2,12906-Oct-200912:41Not Applicable
Package_for_kb976035_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43106-Oct-200912:41Not Applicable
Package_for_kb976035_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable2,12706-Oct-200912:41Not Applicable
Package_for_kb976035_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42306-Oct-200912:41Not Applicable
Package_for_kb976035_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable2,12906-Oct-200912:41Not Applicable
Package_for_kb976035_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43106-Oct-200912:41Not Applicable
X86_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22238_none_8874dede1bc202a1.manifestNot Applicable4,84505-Oct-200915:24Not Applicable
X86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22238_none_b575bb297cbb490b.manifestNot Applicable6,40005-Oct-200915:25Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-l..istry-support-tcpip_31bf3856ad364e35_6.0.6002.22238_none_e4937a61d41f73d7.manifestNot Applicable5,12205-Oct-200915:20Not Applicable
Amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6002.22238_none_119456ad3518ba41.manifestNot Applicable6,42205-Oct-200915:21Not Applicable
Package_for_kb976035_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,14506-Oct-200912:41Not Applicable
Package_for_kb976035_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43906-Oct-200912:41Not Applicable
Package_for_kb976035_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,14306-Oct-200912:41Not Applicable
Package_for_kb976035_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43106-Oct-200912:41Not Applicable
Package_for_kb976035_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,14506-Oct-200912:41Not Applicable
Package_for_kb976035_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43906-Oct-200912:41Not Applicable

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbhotfixserver kbautohotfix kbexpertiseadvanced kbqfe kbsurveynew KB976035