The Windows SharePoint Services Search service does not start when the fully qualified domain names of the server are used to configure a Windows SharePoint Services 3.0 single server installation

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Article ID: 976043 - View products that this article applies to.
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SYMPTOMS

The Windows SharePoint Services Search service does not start when the fully qualified domain names of the server are used to configure a Windows SharePoint Services 3.0 single server installation. In this scenario, you receive the following error message:
Could not access the Search service configuration database.
Additionally, you see the following error message in the Application log:
Event Type: Error 
Event Source: Windows SharePoint Services 3 Search 
Event Category: Gatherer  
Event ID: 10034
Description: 
Could not access the Search service configuration database.
Context: Application 'a4d3090f-d8fb-4e5a-91e4-39282630dba6'
Details: 
 The filename or extension is too long.   (0x800700ce)

RESOLUTION

To resolve this issue, apply the following updates:
  • 975002 Description of the Windows SharePoint Services 3.0 Cumulative Update Server Hotfix Package (Sts-x-none.msp): October 27, 2009
  • 975731 Description of the SharePoint Server 2007 Cumulative Update Server Hotfix Package (Coreserver-x-none.msp): October 27, 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 976043 - Last Review: November 17, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft Office SharePoint Server 2007
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB976043

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