Article ID: 976046 - Last Review: October 28, 2009 - Revision: 1.0 Hyperlinks are converted to lowercase if you send them in an instant message as text in Communicator 2007 R2
SYMPTOMSIn Microsoft Office Communicator 2007 R2, if you send
hyperlinks in an instant message as text instead of as true hyperlinks, the
hyperlinks are converted to lowercase. For example, if you send the hyperlink http://example.com/GREATSITE as text, the recipient receives http://exmaple.com/greatsite as a true hyperlink. However, if the Web site that connects to the hyperlink is hosted on a server where Web requests are case-sensitive, you cannot access the desired Web site. Therefore, if the recipient clicks the hyperlink, the Web page is not displayed. CAUSEThis problem occurs because the way that Office Communicator 2007
R2 creates and handles XML tags depends on the way that you enter a
hyperlink. RESOLUTIONTo resolve this issue, apply the following
update: 972884
(http://support.microsoft.com/kb/972884/
)
Description of the update for Communicator 2007 R2: Oct 2009
WORKAROUNDTo work around this issue, send hyperlinks in instant
messages as true hyperlinks.
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