The Communicator 2007 R2 screen freezes intermittently for several seconds when you are in an audio or a video conferencing session

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Article ID: 976051 - View products that this article applies to.
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SYMPTOMS

In an audio or a video conferencing session, the Microsoft Office Communicator 2007 R2 screen freezes intermittently for several seconds. This problem occurs if Office Communicator 2007 R2 is connected to a Tandberg video conferencing system by a long-distance Multiprotocol Label Switching (MPLS) wide area network (WAN) link.

Note This issue may also occur between two Communicator 2007 R2 clients.

RESOLUTION

To resolve this issue, apply the following update:
972884 Description of the update for Communicator 2007 R2: Oct 2009

Properties

Article ID: 976051 - Last Review: October 28, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communicator 2007 R2
Keywords: 
kbexpertisebeginner kbsurveynew kbprb KB976051

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