Article ID: 976054 - Last Review: October 28, 2009 - Revision: 1.1 Audio skips in Communicator 2007 R2 during Communicator calls or during Public Switched Telephone Network calls on a computer that is running Windows Vista
SYMPTOMSOn a computer that is running Windows Vista, audio skips in
Microsoft Office Communicator 2007 R2 during Communicator calls or during
Public Switched Telephone Network (PSTN) calls. RESOLUTIONTo resolve this issue, apply the following
update: 972884
(http://support.microsoft.com/kb/972884/
)
Description of the update for Communicator 2007 R2: Oct 2009
WORKAROUNDTo work around this issue, use one of the following
methods. Method 1 Disable the automatic start of Office Communicator 2007 R2 when Windows starts. Then, 60 seconds after Windows starts, manually start Office Communicator 2007 R2. Method 2 60 seconds after Windows starts, close and then re-start Office Communicator 2007 R2. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows Method 3 Configure the registry entry Delay_Sec in the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Advanced\DelayedApps
registry subkey. To do this, follow these steps:
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