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You cannot upload a large file to the Windows Azure portal in Internet Explorer 8 on a computer that is running Windows Server 2008

Article ID: 976104 - View products that this article applies to.

SYMPTOMS

On a computer that is running Windows Server 2008, you disable the Internet Explorer Enhanced Security Configuration setting. Then, you try to upload a large file to the Windows Azure portal in Windows Internet Explorer 8. However, the file upload operation fails. Additionally, you receive the following error message:

Storage Service is Busy

Note This issue also occurs when you try to upload multiple small files.

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CAUSE

The file upload control in the Windows Azure portal breaks a large file into many small temporary files. However, some temporary files are assigned invalid names. Because of the invalid names, these temporary files cannot be created. Therefore, Internet Explorer 8 cannot upload the large file.

Note Temporary files also cannot be created for multiple small files.

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RESOLUTION

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

(http://windowsupdate.microsoft.com)

For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx

(http://www.microsoft.com/technet/security/current.aspx)

Note This update was first included in security update 978207 (MS10-002). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

978207

(http://support.microsoft.com/kb/978207/ )

MS10-002: Cumulative security update for Internet Explorer

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