You cannot upload a large file to the Windows Azure portal in Internet Explorer 8 on a computer that is running Windows Server 2008

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Article ID: 976104 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Server 2008, you disable the Internet Explorer Enhanced Security Configuration setting. Then, you try to upload a large file to the Windows Azure portal in Windows Internet Explorer 8. However, the file upload operation fails. Additionally, you receive the following error message:
Storage Service is Busy
Note This issue also occurs when you try to upload multiple small files.

CAUSE

The file upload control in the Windows Azure portal breaks a large file into many small temporary files. However, some temporary files are assigned invalid names. Because of the invalid names, these temporary files cannot be created. Therefore, Internet Explorer 8 cannot upload the large file.

Note Temporary files also cannot be created for multiple small files.

RESOLUTION

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:
http://windowsupdate.microsoft.com
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/current.aspx

Note This update was first included in security update 978207 (MS10-002). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
978207 MS10-002: Cumulative security update for Internet Explorer

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Article ID: 976104 - Last Review: October 13, 2009 - Revision: 1.1
APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
kbexpertiseinter kbtshoot kbsurveynew kbprb KB976104

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