You cannot assign roles to a user even though you have the Assign Role privilege in Microsoft Dynamics CRM 4.0

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Article ID: 976188 - View products that this article applies to.
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SYMPTOMS

Assume that your user account is in admin mode in Microsoft Dynamics CRM 4.0. Additionally, you have the Assign Role privilege. However, you cannot assign roles to a user who has more privileges than you.

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows XP and Windows Vista


This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

To enable this hotfix, follow these steps:
  1. On the Microsoft Dynamics CRM 4.0 server, click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
  3. Right-click MSCRM, point to New, and then click DWORD Value.
  4. Name this DWORD value AllowRoleAssignInAdminMode.
  5. Right-click AllowRoleAssignInAdminMode, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. On the File menu, click Exit.
Note If the AllowRoleAssignInAdminMode value is set to 1, you can assign any role to a user in admin mode.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 976188 - Last Review: February 11, 2010 - Revision: 2.1
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe KB976188

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