FIX: Error message in Visual Studio 2008 TFS when you synchronize files that are in a source control folder to files that are in a local folder that has BitLocker Drive Encryption enabled: "Access is denied"

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Article ID: 976222 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You use BitLocker Drive Encryption to encrypt a hard disk drive.
  • You enable the Compress contents to save disk space option on a local folder that is located on the drive. Or, you enable the Compress this drive to save disk space option on the drive.
  • You map a source control folder in Microsoft Visual Studio 2008 Team Foundation Server (TFS) to the local folder.
  • You try to synchronize files that are in the source control folder to files that are in the local folder. For example, you right-click a file in the local folder and then click Get Latest Version.
In this scenario, you receive the following error message:
Access is denied.

RESOLUTION

Update information

To download this update package, visit the following Microsoft Web site:
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Download
Download the VS90SP1-KB976222-x86.exe package now.

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Microsoft Visual Studio 2008 Service Pack 1 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you install this hotfix if no instance of Microsoft Visual Studio is being used.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Microsoft.teamfoundation.client.dll9.0.30729.4419458,75220-Oct-200911:17x86
Microsoft.teamfoundation.common.dll9.0.30729.4419331,77620-Oct-200911:17x86
Microsoft.teamfoundation.databaseinstaller.dll9.0.30729.44194,399,10420-Oct-200911:17x86
Microsoft.teamfoundation.dll9.0.30729.44191,060,86420-Oct-200911:17x86
Microsoft.teamfoundation.officeintegration.common.dll9.0.30729.4419327,68020-Oct-200911:17x86
Microsoft.teamfoundation.officeintegration.excel.dll9.0.30729.4419245,76020-Oct-200911:17x86
Microsoft.teamfoundation.officeintegration.project.dll9.0.30729.4419159,74420-Oct-200911:17x86
Microsoft.teamfoundation.server.admin.dll9.0.30729.4419163,84020-Oct-200911:17x86
Microsoft.teamfoundation.testmanagement.client.dll9.0.30729.4419552,96020-Oct-200911:17x86
Microsoft.teamfoundation.testmanagement.clientpackage.dll9.0.30729.441965,53620-Oct-200911:17x86
Microsoft.teamfoundation.testmanagement.clientpackageui.dll9.0.30729.441912,19220-Oct-200911:17x86
Microsoft.teamfoundation.testmanagement.common.dll9.0.30729.441928,67220-Oct-200911:17x86
Microsoft.teamfoundation.testmanagement.controller.dll9.0.30729.441957,34420-Oct-200911:17x86
Microsoft.teamfoundation.testmanagement.controls.dll9.0.30729.4419319,48820-Oct-200911:17x86
Microsoft.teamfoundation.versioncontrol.client.dll9.0.30729.4419516,09620-Oct-200911:17x86
Microsoft.teamfoundation.versioncontrol.common.dll9.0.30729.4419249,85620-Oct-200911:17x86
Microsoft.teamfoundation.versioncontrol.common.integration.dll9.0.30729.441932,76820-Oct-200911:17x86
Microsoft.teamfoundation.versioncontrol.controladapter.dll9.0.30729.441940,96020-Oct-200911:17x86
Microsoft.teamfoundation.versioncontrol.controls.dll9.0.30729.44193,121,15220-Oct-200911:17x86
Microsoft.teamfoundation.workitemtracking.client.querylanguage.dll9.0.30729.441961,44020-Oct-200911:17x86
Microsoft.teamfoundation.workitemtracking.controls.dll9.0.30729.4419659,45620-Oct-200911:17x86
Microsoft.visualstudio.qualitytools.linking.dll9.0.30729.441969,63220-Oct-200911:17x86
Microsoft.visualstudio.qualitytools.operationalstore.clienthelper.dll9.0.30729.4419106,49620-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.teamexplorer.dll9.0.30729.4419671,74420-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.versioncontrol.dll9.0.30729.4419181,66420-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.versioncontrol.dll9.0.30729.4419182,17620-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.versioncontrol.dll9.0.30729.4419182,68820-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.versioncontrol.dll9.0.30729.4419183,20020-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.versioncontrol.dll9.0.30729.4419185,24820-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.versioncontrol.dll9.0.30729.4419765,95220-Oct-200911:17x86
Microsoft.visualstudio.teamfoundation.workitemtracking.dll9.0.30729.4419286,72020-Oct-200911:17x86
Microsoft.visualstudio.teamsystem.integration.dll9.0.30729.4419208,89620-Oct-200911:17x86
Tfsadminutil.exe9.0.30729.441967,40020-Oct-200911:17x86
Tfsprovider.dll9.0.30729.44192,699,59220-Oct-200911:17x86
Tsofficeshim.dll9.0.30729.4419198,99220-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441981,23220-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441981,74420-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441982,25620-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441982,76820-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441984,30420-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441985,32820-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441985,84020-Oct-200911:17x86
Tsofficeshimui.dll9.0.30729.441986,35220-Oct-200911:17x86

WORKAROUND

To work around this problem, use one of the following methods.

Method 1

Disable the Compress this drive to save disk space property on the drive, or disable the Compress contents to save disk space option on the local folder.

Method 2

Map the source control folder to another local folder that does not have the Compress contents to save disk space option enabled. Or, map the source control folder to another local folder that is not located in a drive that has the Compress this drive to save disk space option enabled.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 976222 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Visual Studio Team System 2008 Team Foundation Server
  • Microsoft Visual Studio Team System 2008 Team Foundation Server Service Pack 1
Keywords: 
kbsurveynew kbqfe KB976222

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