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Error message when you try to import Microsoft Dynamics CRM Online customizations into a Microsoft Dynamics CRM 4.0 organization: "Either the file could not be uploaded, or this is not a valid Customization file"

Article ID: 976978 - View products that this article applies to.

SYMPTOMS

When you try to import Microsoft Dynamics CRM Online customizations into a Microsoft Dynamics CRM 4.0 organization, you receive the following error message:

Either the file could not be uploaded, or this is not a valid Customization file.

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CAUSE

This problem occurs because the Microsoft Dynamics CRM Online customization file must be converted into a Microsoft Dynamics CRM 4.0 customization file before you import the file.

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This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949256

(http://support.microsoft.com/kb/949256/ )

Microsoft Dynamics CRM 4.0 updates and hotfixes

After you install the latest cumulative update rollup for Microsoft Dynamics CRM, you must covert the CRM Online customization file into a CRM 4.0 customization file. To do this, follow these steps:

Download Update Rollup 7 for Microsoft Dynamics CRM 4.0. To do this, visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4893988-7804-4e23-ab58-740441cc696e
(http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4893988-7804-4e23-ab58-740441cc696e)
Save the downloaded file to a folder.
Click Start, click Run, type cmd, and then click OK.
Change directories to the folder that contains the file for Update Rollup 7 for Microsoft Dynamics CRM 4.0, type CRMv4.0-KB971782-i386-Server-ENU.exe /x, and then press the ENTER key.
Click Save when you are prompted to save the extracted files.
Change directories to the Tools/Customizationmigrationprocessor directory. The directory is located where the extracted files were saved in step 5.
At a command prompt, run the Migrationprocessortool.exe file that is located in the Customizationmigrationprocessor folder. To do this, run the following command:
migrationprocessortool Customizationfile

Notes
- The Customizationfile placeholder represents the location of the Microsoft CRM Online customization file that you want to process.
- When you run the Migrationprocessortool.exe file, the tool processes the customizations. Then, the tool saves a new file that is named "ProcessedCustomization.xml" in the Customizationmigrationprocessor folder.
- The ProcessedCustomization.xml file contains a new set of customizations.

After you covert the CRM Online customization file into a CRM 4.0 customization file, use the ProcessedCustomization.xml file to import Microsoft Dynamics CRM Online customizations into a Microsoft Dynamics CRM 4.0 organization.

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MORE INFORMATION

The following errors are expected while the tool is running:

Validation errors in processor InternetMarketingProcessor :
The 'GetStartedPanePath' attribute is not declared.
The 'GetStartedPanePathOutlook' attribute is not declared.
The 'GetStartedPanePathAdmin' attribute is not declared.
The 'GetStartedPanePathAdminOutlook' attribute is not declared.

When the MigrationProcessor Tool runs, it runs various processors configured in the Processor config file. The current version runs the following processors:

Visualizations Processor
Internet Marketing Processor
Helpvisor Processor
Homepage Processor

All processors, except the last processor have the IgnoreValidationErrors set to true as the work is not really complete and the validations do not succeed until the last processor succeeds in processing if all processors deal with different aspects of cleanup in the same element. In this case when the Internet Marketing processor completes its job it still has validation failures againt site map xsd as there is still cleanup work needed to be completed by the Help Visor processor and so you get the validation errors. Once the last processor set in the config file runs we do not expect any more validation errors as the set processors have all completed the job of cleaning up.

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