Article ID: 976978 - View products that this article applies to.
When you try to import Microsoft Dynamics CRM Online customizations into a Microsoft Dynamics CRM 4.0 organization, you receive the following error message:
Either the file could not be uploaded, or this is not a valid Customization file.
This problem occurs because the Microsoft Dynamics CRM Online customization file must be converted into a Microsoft Dynamics CRM 4.0 customization file before you import the file.
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
After you install the latest cumulative update rollup for Microsoft Dynamics CRM, you must covert the CRM Online customization file into a CRM 4.0 customization file. To do this, follow these steps:
The following errors are expected while the tool is running:
Validation errors in processor InternetMarketingProcessor :
The 'GetStartedPanePath' attribute is not declared.
The 'GetStartedPanePathOutlook' attribute is not declared.
The 'GetStartedPanePathAdmin' attribute is not declared.
The 'GetStartedPanePathAdminOutlook' attribute is not declared.
When the MigrationProcessor Tool runs, it runs various processors configured in the Processor config file. The current version runs the following processors:
All processors, except the last processor have the IgnoreValidationErrors set to true as the work is not really complete and the validations do not succeed until the last processor succeeds in processing if all processors deal with different aspects of cleanup in the same element. In this case when the Internet Marketing processor completes its job it still has validation failures againt site map xsd as there is still cleanup work needed to be completed by the Help Visor processor and so you get the validation errors. Once the last processor set in the config file runs we do not expect any more validation errors as the set processors have all completed the job of cleaning up.