The memory allocation for the Wmiprvse.exe process keeps increasing when you update the membership rules of a collection frequently on a computer that is running System Center Configuration Manager 2007 SP1 or SP2

Article translations Article translations
Article ID: 977056 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • You create some collections on a computer that is running Microsoft System Center Configuration Manager 2007 Service Pack 1 (SP1) or SP2. These collections contain many membership rules.
  • You frequently update these rules by using scripts or by using the Configuration Manager console.
In this scenario, memory allocation of a Wmiprvse.exe process keeps increasing every time that you update these rules. Additionally, the memory is not released until the Windows Management Instrumentation service is restarted.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running System Center Configuration Manager 2007 Service Pack 1 (SP1) or SP2.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
System Center Configuration Manager 2007 SP1 file information notes
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Adminconsole.xmlNot Applicable2,272,51630-Nov-200822:55Not Applicable
Adminui.tasksequencemediawizard.dll4.0.6221.1160272,23230-Nov-200822:55x86
Smsprov.dll4.0.6221.11914,074,84001-Dec-200801:30x86
Update.sqlNot Applicable7,81830-Nov-200822:55Not Applicable
System Center Configuration Manager 2007 SP2 file information notes
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Smsprov.dll4.0.6487.21103,886,95201-Feb-201009:45x86


WORKAROUND

To work around this issue, restart the Windows Management Instrumentation service on System Center Configuration Manager 2007 SP1 or SP2 site servers.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

There is a known issue in the hotfix package installation process. This known issue may cause the installation process to stop responding when the installation process tries to stop the Windows Management Instrumentation (WMI) service. To work around this known issue, you have to stop the WMI service manually before you install the hotfix package.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 977056 - Last Review: May 2, 2010 - Revision: 4.0
APPLIES TO
  • Microsoft System Center Configuration Manager 2007 Service Pack 1
  • Microsoft System Center Configuration Manager 2007 Service Pack 2
Keywords: 
kbqfe kbhotfixserver kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB977056

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com