Warning message when you install Microsoft Dynamics CRM 4.0: "CRM registry key is missing CRM registry key is missing"

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Article ID: 977253 - View products that this article applies to.
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SYMPTOMS

When you install Microsoft Dynamics CRM 4.0, you receive the following warning message in the Environmental Diagnostic Wizard (EDW):
CRM registry key is missing.
CRM registry key is missing.

Note If you ignore the warning message, the installation process continues correctly.

RESOLUTION

A setup update is available from Microsoft. When you install Microsoft Dynamics CRM 4.0, or when you upgrade to Microsoft Dynamics CRM 4.0, you can check for setup updates. If you select the option to check for setup updates, the application downloads any new setup updates and applies the setup updates to the installation while the setup process is running.

Installation information

To obtain this fix, use the Update Installation Files option during Microsoft Dynamics CRM 4.0 setup. For more information about how to use the Update Installation Files option or how to manually download the setup update, click the following article number to view the article in the Microsoft Knowledge Base:
948917 How to obtain the setup updates for Microsoft Dynamics CRM 4.0

Prerequisites

No prerequisites are required.

Removal information

The setup update cannot be removed.

Properties

Article ID: 977253 - Last Review: November 9, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
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