Error message when you make a remote desktop connection to a terminal server that is running Windows Server 2008: “The requested operation requires elevation”

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Article ID: 977269 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You install the Terminal Services server role on a computer that is running Windows Server 2008.
  • In the TS RemoteApp Manager window on this computer, you add a RemoteApp program. This application requires a User Account Control (also known as UAC) evaluation mechanism such as Registry Editor.
  • You configure the Remote Desktop Connection client (Mstsc.exe) to start the configured RemoteApp program immediately after the connection is created.
  • You connect to the terminal server that is running Windows Server 2008. The connection is created by using a user account that is not the built-in administrator account.
In this scenario, the remote desktop connection fails, and you receive the following error message:
The requested operation requires elevation.
This initial program cannot be started:
[Program File Name]
Please consult help for more information

CAUSE

When you are establishing a remote desktop connection, the Userinit.exe program opens the configured RemoteApp program that needs UAC evaluation. However, the Userinit.exe incorrectly ignores the evaluation request. Therefore, the application is not started.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running Windows Server 2008 or Windows Server 2008 Service Pack 2 (SP2).

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Installation instructions

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Userinit.exe6.0.6001.2256625,60018-Nov-200910:03x86
Userinit.exe6.0.6002.2227025,60018-Nov-200909:56x86
For all supported x64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Userinit.exe6.0.6001.2256629,69618-Nov-200910:22x64
Userinit.exe6.0.6002.2227029,69618-Nov-200910:12x64
For all supported IA-64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Userinit.exe6.0.6001.2256661,95218-Nov-200910:13IA-64
Userinit.exe6.0.6002.2227061,95218-Nov-200910:09IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
X86_109fcc9418626ff234a237dd1254f96f_31bf3856ad364e35_6.0.6002.22270_none_493a1db57b505ae9.manifestNot Applicable69619-Nov-200905:25Not Applicable
X86_801c54e0c1798cbf1de63fa0000df5e1_31bf3856ad364e35_6.0.6001.22566_none_60fd4cbfd5dbd2d5.manifestNot Applicable69619-Nov-200905:25Not Applicable
X86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.22566_none_dc7780aceaf8cc21.manifestNot Applicable7,93018-Nov-200914:19Not Applicable
X86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6002.22270_none_de4d20ece82ca52c.manifestNot Applicable7,93018-Nov-200913:59Not Applicable
Additional files for all supported x64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_2b0120ab50fe556097b82e0940d468dc_31bf3856ad364e35_6.0.6001.22566_none_00be3c3266435822.manifestNot Applicable1,04019-Nov-200905:25Not Applicable
Amd64_5ab01592827cef2e716707e27f94b8c9_31bf3856ad364e35_6.0.6001.22566_none_b9cfb83fd66e1263.manifestNot Applicable70019-Nov-200905:25Not Applicable
Amd64_9e497f513075b06dc6a82b181d2e171f_31bf3856ad364e35_6.0.6002.22270_none_294e37cfaa854e77.manifestNot Applicable1,04019-Nov-200905:25Not Applicable
Amd64_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.22566_none_38961c30a3563d57.manifestNot Applicable7,96418-Nov-200914:35Not Applicable
Amd64_microsoft-windows-userinit_31bf3856ad364e35_6.0.6002.22270_none_3a6bbc70a08a1662.manifestNot Applicable7,96418-Nov-200913:56Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_0eb98381818c91c3bdcc2e945395b4d2_31bf3856ad364e35_6.0.6001.22566_none_b92ce63ae80f664b.manifestNot Applicable1,03819-Nov-200905:24Not Applicable
Ia64_9bed175a9715b65a307e13295857adcb_31bf3856ad364e35_6.0.6001.22566_none_3f71ae19b1673e50.manifestNot Applicable69819-Nov-200905:24Not Applicable
Ia64_eea744c873eb23f62f4fa6a94b68a1fd_31bf3856ad364e35_6.0.6002.22270_none_601a04ff031a8524.manifestNot Applicable1,03819-Nov-200905:24Not Applicable
Ia64_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.22566_none_dc7924a2eaf6d51d.manifestNot Applicable7,94718-Nov-200915:57Not Applicable
Ia64_microsoft-windows-userinit_31bf3856ad364e35_6.0.6002.22270_none_de4ec4e2e82aae28.manifestNot Applicable7,94718-Nov-200913:55Not Applicable

Properties

Article ID: 977269 - Last Review: December 28, 2009 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbqfe kbhotfixserver kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB977269

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