An error message unexpectedly appears after you create a mirrored volume on a computer that is running Windows Server 2008 or Windows Vista: "Stop 0x0000000a IRQL_NOT_LESS_OR_EQUAL"

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Article ID: 977287 - View products that this article applies to.
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SYMPTOMS

After you create a mirrored volume on a computer that is running Windows Server 2008 or Windows Vista, you unexpectedly receive the following Stop error message:

Stop 0x0000000a (parameter1, parameter2, parameter3, parameter4)
IRQL_NOT_LESS_OR_EQUAL
Note The parameters of the error message depend on the configuration of the computer.

CAUSE

This problem occurs because of a race condition in the volume manager.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following Windows operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix , you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). The dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time (DST) bias. Additionally, the dates and times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes

Important Windows Vista and Windows Server 2008 updates are included in the same packages. However, only one of these products may be listed on the "Hotfix Request" page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
    6.0.600 3. 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Volmgrx.sys6.0.6001.22693291,21618-May-201016:45x86
Volmgrx.sys6.0.6002.22406291,20818-May-201017:39x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Volmgrx.sys6.0.6001.22693406,41618-May-201017:35x64
Volmgrx.sys6.0.6002.22406406,40818-May-201021:15x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Volmgrx.sys6.0.6001.226931,031,04818-May-201017:09IA-64
Volmgrx.sys6.0.6002.224061,031,04818-May-201018:11IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

A mirrored volume is also known as RAID-1 volume. The mirrored volume is a set of two equal-sized partitions that are exact duplicates. The two partitions are located on two separate disks. When the data is written to a mirrored volume, the data is written to both partitions.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: -
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot Applicable
File size3,565
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
File nameX86_3a0ebb53392e316383a260f8408abce8_31bf3856ad364e35_6.0.6002.22406_none_7c73090e7c9bd599.manifest
File versionNot Applicable
File size708
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
File nameX86_e224cfc171df7c177aba6d714b65d516_31bf3856ad364e35_6.0.6001.22693_none_dd1bc730b76bf83e.manifest
File versionNot Applicable
File size708
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
File nameX86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22693_none_dd2e19dd9f8caff7.manifest
File versionNot Applicable
File size4,269
Date (UTC)18-May-2010
Time (UTC)17:51
PlatformNot Applicable
File nameX86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22406_none_df78ddd59c6752ce.manifest
File versionNot Applicable
File size4,269
Date (UTC)18-May-2010
Time (UTC)18:42
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_2b0f0448c747a1800d0c1e5dacc4ba9b_31bf3856ad364e35_6.0.6002.22406_none_ce25451145a6fe7f.manifest
File versionNot Applicable
File size712
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
File nameAmd64_859f6928bcab55134e9281e7825cbce4_31bf3856ad364e35_6.0.6001.22693_none_cae61f11c1a5b0c4.manifest
File versionNot Applicable
File size712
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
File nameAmd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22693_none_394cb56157ea212d.manifest
File versionNot Applicable
File size4,535
Date (UTC)18-May-2010
Time (UTC)18:39
PlatformNot Applicable
File nameAmd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22406_none_3b97795954c4c404.manifest
File versionNot Applicable
File size4,535
Date (UTC)18-May-2010
Time (UTC)21:32
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size3,593
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_3adcb31798bc0f6189bffc2615094ded_31bf3856ad364e35_6.0.6001.22693_none_35e8633e7eb35ad3.manifest
File versionNot Applicable
File size710
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
File nameIa64_6c4de3d4d022f59b28223cdc3c0f553e_31bf3856ad364e35_6.0.6002.22406_none_8770300ca8fc5d5b.manifest
File versionNot Applicable
File size710
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable
File nameIa64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22693_none_dd2fbdd39f8ab8f3.manifest
File versionNot Applicable
File size4,532
Date (UTC)18-May-2010
Time (UTC)19:35
PlatformNot Applicable
File nameIa64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22406_none_df7a81cb9c655bca.manifest
File versionNot Applicable
File size4,532
Date (UTC)18-May-2010
Time (UTC)22:01
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,748
Date (UTC)19-May-2010
Time (UTC)03:29
PlatformNot Applicable

Properties

Article ID: 977287 - Last Review: January 14, 2011 - Revision: 3.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
Keywords: 
kbsurveynew kbautohotfix kbfix kbqfe kbexpertiseadvanced kbhotfixserver KB977287

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