The keyboard shortcuts for removed options still work after you press CTRL+ALT+DEL on a computer that is running Windows Vista or Windows Server 2008

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Article ID: 977389 - View products that this article applies to.
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SYMPTOMS

You have a computer that is running Windows Vista or Windows Server 2008. You enable any of the following Group Policy settings to remove the corresponding options from the screen after you press CTRL+ALT+DEL:
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Group Policy settingOption displayed after you press CTRL+ALT+DELKeyboard shortcut
Hide entry points for Fast User SwitchingSwitch UserALT+W
Remove Change PasswordChange a password...ALT+C
Remove Lock ComputerLock this computerALT+K
Remove Logoff Log offALT+L
Remove Task Manager Start Task ManagerALT+T

However, the keyboard shortcuts for the options that you have removed still work after you press CTRL+ALT+DEL. For example, you can press ALT+L to log off from the computer, and you can press ALT+W to switch to another user.

Notes
  • The Hide entry points for Fast User Switching Group Policy setting also removes the Switch User option from the logon screen and from the Shut down menu.
  • For more information about how to configure these Group Policy settings, see the More information section.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following Windows operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). The dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time (DST) bias. Additionally, the dates and times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Authui.dll6.0.6001.225641,985,53616-Nov-200914:07x86
Authui.dll6.0.6002.222681,985,02416-Nov-200913:58x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Authui.dll6.0.6001.225642,272,25616-Nov-200914:44x64
Authui.dll6.0.6002.222682,272,25616-Nov-200913:57x64
For all supported IA-64-based versions of Windows Server 2008
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File nameFile versionFile sizeDateTimePlatform
Authui.dll6.0.6001.225642,942,46416-Nov-200916:29IA-64
Authui.dll6.0.6002.222682,942,46416-Nov-200913:50IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

How to enable the "hide entry points for fast user switching" Group Policy setting

To enable the Hide entry points for Fast User Switching Group Policy setting, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    the Start button
    , type Gpedit.msc in the Start Search box, and then press Enter.

    Collapse this imageExpand this image
    User Account Control permission
    If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
  2. Under Computer Configuration, expand Administrative Templates, expand System, and then click Logon.
  3. In the details pane, double-click Hide entry points for Fast User Switching, click Enabled, and then click OK.

How to enable the Group Policy settings to remove the corresponding options from the screen after you press CTRL+ALT+DEL

To enable the Group Policy settings to remove the corresponding options from the screen after you press CTRL+ALT+DEL, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    the Start button
    , type Gpedit.msc in the Start Search box, and then press Enter.

    Collapse this imageExpand this image
    User Account Control permission
    If you are prompted for an administrator password or confirmation, type the password, or click Continue.
  2. Under User Configuration, expand Administrative Templates, expand System, and then click CTRL+ALT+DEL Options.
  3. In the details pane, double-click Remove Change Password, click Enabled, and then click OK.
  4. In the details pane, double-click Remove Lock Computer, click Enabled, and then click OK.
  5. In the details pane, double-click Remove Logoff, click Enabled, and then click OK.
  6. In the details pane, double-click Remove Task Manager, click Enabled, and then click OK.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
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File namePackage_for_kb977389_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,690
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,701
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)17-Nov-2009
Time (UTC)08:06
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6001.22564_none_0c40431a0eb2835f.manifest
File versionNot Applicable
File size57,625
Date (UTC)16-Nov-2009
Time (UTC)17:37
File nameX86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6002.22268_none_0e2ab62a0bd53ddf.manifest
File versionNot Applicable
File size57,625
Date (UTC)16-Nov-2009
Time (UTC)16:03
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6001.22564_none_685ede9dc70ff495.manifest
File versionNot Applicable
File size57,683
Date (UTC)16-Nov-2009
Time (UTC)19:02
File nameAmd64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6002.22268_none_6a4951adc432af15.manifest
File versionNot Applicable
File size57,683
Date (UTC)16-Nov-2009
Time (UTC)18:44
File namePackage_for_kb977389_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,702
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,711
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)17-Nov-2009
Time (UTC)08:06
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6001.22564_none_0c41e7100eb08c5b.manifest
File versionNot Applicable
File size56,708
Date (UTC)17-Nov-2009
Time (UTC)02:15
File nameIa64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6002.22268_none_0e2c5a200bd346db.manifest
File versionNot Applicable
File size56,708
Date (UTC)16-Nov-2009
Time (UTC)15:19
File namePackage_for_kb977389_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,533
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,718
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)17-Nov-2009
Time (UTC)08:06
File namePackage_for_kb977389_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)17-Nov-2009
Time (UTC)08:06

Properties

Article ID: 977389 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Web Server 2008
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows HPC Server 2008
Keywords: 
kbexpertiseadvanced kbautohotfix kbfix kbsurveynew kbqfe KB977389

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