Internet Explorer stops responding when you browse an Arabic Web site that uses Uniscribe API to process Arabic scripts in Windows Vista or in Windows Server 2008

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Article ID: 977391 - View products that this article applies to.
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SYMPTOMS

You have a computer that is running Windows Vista or Windows Server 2008.You use Windows Internet Explorer 7 or Windows Internet Explorer 8 to try to browse an Arabic Web site that uses the Uniscribe API to process Arabic scripts. In this situation, Internet Explorer stops responding.

CAUSE

This issue occurs because there is an infinite loop in the Uniscribe ScriptShape function when the Uniscribe API processes Arabic scripts.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem hotfix that is described in this article. Apply this hotfix only to systems that are experiencing the problem hotfix described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites to apply this hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time and with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista and Windows Server 2008 file information notes


Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only “Windows Vista” is listed on the Hotfix Request page. To request the hotfix package that applies to one or both of these operating systems, select the hotfix that is listed under “Windows Vista” on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 21xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Usp10.dll1.0626.6000.21158503,29610-Nov-200915:53x86
Usp10.dll1.0626.6001.22561502,27210-Nov-200915:47x86
Usp10.dll1.0626.6002.22263502,27210-Nov-200915:34x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Usp10.dll1.0626.6000.21158621,05610-Nov-200916:29x64
Usp10.dll1.0626.6001.22561622,59210-Nov-200916:23x64
Usp10.dll1.0626.6002.22263621,56810-Nov-200915:29x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Usp10.dll1.0626.6001.22561997,37610-Nov-200915:57IA-64
Usp10.dll1.0626.6002.22263998,40010-Nov-200915:28IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Uniscribe, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/dd374091(VS.85).aspx
For more information about ScriptShape Function, visit the following Microsoft Web site:
http://msdn.microsoft.com/en-us/library/dd368564(VS.85).aspx

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File namePackage_for_kb977391_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,995
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,690
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,701
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
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File versionNot Applicable
File size1,425
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
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File versionNot Applicable
File size1,713
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
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Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
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File size1,430
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,420
Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File namePackage_for_kb977391_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum
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Date (UTC)11-Nov-2009
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PlatformNot Applicable
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Date (UTC)11-Nov-2009
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PlatformNot Applicable
File nameX86_33d39e2d18ccfdcdeab7054cc059e866_31bf3856ad364e35_6.0.6001.22561_none_20753e58125bdb62.manifest
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Date (UTC)11-Nov-2009
Time (UTC)08:16
PlatformNot Applicable
File nameX86_microsoft-windows-usp_31bf3856ad364e35_6.0.6000.21158_none_ab6fa7bb7494f02b.manifest
File versionNot Applicable
File size4,426
Date (UTC)10-Nov-2009
Time (UTC)17:24
PlatformNot Applicable
File nameX86_microsoft-windows-usp_31bf3856ad364e35_6.0.6001.22561_none_ad443e3371c9b591.manifest
File versionNot Applicable
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Date (UTC)10-Nov-2009
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PlatformNot Applicable
File nameX86_microsoft-windows-usp_31bf3856ad364e35_6.0.6002.22263_none_af2cb0af6eee3d63.manifest
File versionNot Applicable
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PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_0453b0a7b3d8754cca8011e2cb9ba9d0_31bf3856ad364e35_6.0.6000.21158_none_1184ba03342edab3.manifest
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File nameAmd64_2d7fe3f721b5bde8ab667ecf9b7f1209_31bf3856ad364e35_6.0.6001.22561_none_e4931286185acb4f.manifest
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File size1,030
Date (UTC)11-Nov-2009
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PlatformNot Applicable
File nameAmd64_52ed55ddd3a7af7d53635fc19a2e272b_31bf3856ad364e35_6.0.6001.22561_none_b5a62ed37c1aa673.manifest
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Date (UTC)11-Nov-2009
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Date (UTC)11-Nov-2009
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File namePackage_for_kb977391_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
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File namePackage_for_kb977391_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
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File namePackage_for_kb977391_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
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File namePackage_for_kb977391_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
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File namePackage_for_kb977391_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
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File namePackage_for_kb977391_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)11-Nov-2009
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PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_06409df6077cb9e31ba14844242c25e8_31bf3856ad364e35_6.0.6001.22561_none_60976178e46f7b3b.manifest
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Date (UTC)11-Nov-2009
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Date (UTC)11-Nov-2009
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Properties

Article ID: 977391 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Ultimate
  • Windows Web Server 2008
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
Keywords: 
kbexpertiseadvanced kbautohotfix kbfix kbsurveynew kbqfe KB977391

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