Double-byte character set (DBCS) characters are not written to the cluster log on a computer that is running a localized version of Windows Server 2008

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Article ID: 977432 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • The Failover Clustering feature is enabled on a computer that is running a localized version of Windows Server 2008. For example, the computer is running the Japanese version or the Chinese version of Windows Server 2008.
  • The names of cluster resources use double-byte character set (DBCS) characters. For example, the network names, the cluster names, or the network adapter names are cluster resources that are set to use DBCS characters.
In this scenario, the DBCS characters are not written to the cluster log when the cluster log is generated by using the following command:
Cluster Log -g

CAUSE

The Cprepsrv.exe process is used to generate the cluster log. Because the Cprepsrv.exe process does not set a code page, the DBCS characters are dropped from the logs that are generated by this process.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, your computer must be running Windows Server 2008 or Windows Server 2008 Service Pack 2 (SP2). Additionally, the computer must have the Failover clustering feature enabled.

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cprepsrv.exe6.0.6001.22563524,80012-Nov-200915:24x86
Cprepsrv.exe6.0.6002.22267525,82412-Nov-200915:13x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cprepsrv.exe6.0.6001.22563672,25612-Nov-200915:43x64
Cprepsrv.exe6.0.6002.22267673,28012-Nov-200915:26x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cprepsrv.exe6.0.6001.22563999,93612-Nov-200915:31IA-64
Cprepsrv.exe6.0.6002.222671,000,96015-Nov-200916:28IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


For more information about DBCS characters, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/dd317794(VS.85).aspx

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
X86_37caaf688a5c6594651ab766740ce8d5_31bf3856ad364e35_6.0.6001.22563_none_1c43a95cfd36b40e.manifestNot Applicable71516-Nov-200908:49Not Applicable
X86_63b765d6f313d60fbe339dff597d699e_31bf3856ad364e35_6.0.6002.22267_none_8b4f430860e80aaa.manifestNot Applicable71516-Nov-200908:49Not Applicable
X86_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22563_none_38605e647717e7e6.manifestNot Applicable31,28212-Nov-200919:49Not Applicable
X86_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6002.22267_none_3a4ad174743aa266.manifestNot Applicable31,28212-Nov-200919:22Not Applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_334c9fe1c887a5541744f978fa575302_31bf3856ad364e35_6.0.6001.22563_none_366ca16d507646fc.manifestNot Applicable71916-Nov-200908:49Not Applicable
Amd64_b7a8ba27be452a37072cb01f672655dc_31bf3856ad364e35_6.0.6002.22267_none_da70dab4541f82be.manifestNot Applicable71916-Nov-200908:49Not Applicable
Amd64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22563_none_947ef9e82f75591c.manifestNot Applicable31,31213-Nov-200911:21Not Applicable
Amd64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6002.22267_none_96696cf82c98139c.manifestNot Applicable31,31212-Nov-200919:22Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_e8d34d97000ae656e3cc7db00bd4f311_31bf3856ad364e35_6.0.6002.22267_none_eca4929faa75be3d.manifestNot Applicable71716-Nov-200909:38Not Applicable
Ia64_f310af0d829795d7db36989adf0ffba1_31bf3856ad364e35_6.0.6001.22563_none_ecbc66c776a32936.manifestNot Applicable71716-Nov-200909:38Not Applicable
Ia64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22563_none_3862025a7715f0e2.manifestNot Applicable31,29712-Nov-200921:34Not Applicable
Ia64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6002.22267_none_3a4c756a7438ab62.manifestNot Applicable31,29716-Nov-200907:27Not Applicable

Properties

Article ID: 977432 - Last Review: September 11, 2010 - Revision: 1.1
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Service Pack 2
Keywords: 
kbclustering kbsurveynew kbexpertiseadvanced kbqfe kbautohotfix kbfix KB977432

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