The FSRM quota report for the system root folder shows a smaller available size than Windows Explorer

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Article ID: 977522 - View products that this article applies to.
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SYMPTOMS

You have a computer that is running Windows Server 2003, Windows Server 2008, or Windows Server 2008 R2. When you view the File Server Resource Manager (FSRM) quota report for the system root folder, the FSRM quota report shows a smaller available size than is shown in Windows Explorer.

CAUSE

This behavior occurs because of the following factors:
  • The FSRM quota report does not account for the page file when it calculates used storage.
  • The FSRM quota report accounts for hard links by using their logical size. Therefore, in the FSRM quota report, two hard links to a 1 kilobyte (KB) file consume 2 KB of space.

    Because the system volume has many hard links that target multiple gigabytes (GB) of files, the FSRM quota report shows different amounts of available space when you run the report on the system root folder than is shown in Windows Explorer.

RESOLUTION

To resolve this issue, change the folder on which you run the quota report from the system root folder to a root folder that is not a system root folder.

Properties

Article ID: 977522 - Last Review: November 24, 2009 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008 R2
  • Windows Web Server 2008
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
Keywords: 
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