FIX: The content of a MIME or S/MIME document is lost in BizTalk Server

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Article ID: 977529 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You receive a MIME or Secure MIME (S/MIME) document in Microsoft BizTalk Server 2006 R2 or in Microsoft BizTalk Server 2009.
  • The MIME or S/MIME document has an attachment, and there is an image in the message body.
In this scenario, the content in the message body is lost after it is processed by BizTalk Server 2006 R2 or BizTalk Server 2009.

This problem may occur if one of the following conditions is true:
  • You use the POP3 adapter to retrieve data from a server that houses POP3 mailboxes.
  • You use the File adapter to receive some MIME or S/MIME files, and you process these files by using a pipeline that uses the MIME or S/MIME decoder component.

Note If you use BizTalk Server 2009, the Event Source and Event Category in above events are “BizTalk Server 2009”.

CAUSE

This problem occurs because the MIME or S/MIME decoder component does not recursively process MIME levels in a message body.

RESOLUTION

Hotfix information

Cumulative update information

BizTalk Server 2009

The hotfix that resolves this issue is included in cumulative update package 2 for BizTalk Server 2009.

For more information about how to obtain the cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:

2497794 Cumulative update package 2 for BizTalk Server 2009
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: -
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft BizTalk Server 2006 R2
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File nameFile versionFile sizeDateTimePlatform
Btsmimecomps.dll3.6.1555.2160,60018-Dec-200909:41x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the MIME and S/MIME decoder pipeline component, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/dd760874%28BTS.10%29.aspx
For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
2003907 Information on BizTalk Server hot fixes

Properties

Article ID: 977529 - Last Review: March 18, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft BizTalk Server 2006 R2 Branch Edition
  • Microsoft BizTalk Server 2006 R2 Developer Edition
  • Microsoft BizTalk Server 2006 R2 Enterprise Edition
  • Microsoft BizTalk Server 2006 R2 Standard Edition
  • Microsoft BizTalk Server 2009 Branch
  • Microsoft BizTalk Server 2009 Developer
  • Microsoft BizTalk Server 2009 Enterprise
  • Microsoft BizTalk Server 2009 Standard
Keywords: 
kbbiztalk2006r2presp2fix kbbtspipeline kbsurveynew kbqfe kbautohotfix kbexpertiseadvanced kbbiztalk2009presp1fix KB977529

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