Article ID: 977551 - Last Review: January 18, 2010 - Revision: 2.0

Meeting requests that are sent to a room mailbox are not processed in Exchange Server 2010

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You have a computer that is running Microsoft Exchange Server 2010.
  • A meeting request organizer sends a meeting request that is sent to a room mailbox. This action occurs while the Exchange Server 2010 mailboxes and databases are being moved.
In this scenario, Microsoft Exchange Mailbox Assistant service does not process or respond to meeting requests that are sent to the room mailbox. Therefore, the organizer does not receive replies from the room mailbox. When this problem occurs, you do not know for sure whether the room is booked successfully.

RESOLUTION

To resolve this problem, install the following update rollup:
976573  (http://support.microsoft.com/kb/976573/ ) Description of Update Rollup 1 for Exchange Server 2010
APPLIES TO
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
Back to the top
Keywords: 
kbhotfixrollup kbsurveynew kbexpertiseinter kbfix kbqfe KB977551