The message body is inaccessible when the property conversion from PR_BODY_HTML to PR_BODY fails

Article translations Article translations
Article ID: 977555 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

In a Microsoft Exchange Server 2010 environment, there is a third-party application that performs operations on messages by using a Collaborative Data Objects (CDO) application. When the third-party application copies properties and attachments from one message to another message, the message body of the new message is inaccessible before all the changes are saved.

Note The issues described in the "Symptoms" section do not occur in Exchange Server 2007.

CAUSE

The property conversion from PR_BODY_HTML to PR_BODY fails because the corresponding process is incorrect in Exchange Server 2010.

RESOLUTION

To resolve this problem, install the following update rollup:
976573 Description of Update Rollup 1 for Exchange Server 2010

Properties

Article ID: 977555 - Last Review: December 9, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2010 Enterprise
Keywords: 
kbsurveynew kbexpertiseinter kbfix kbqfe KB977555

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com