Article ID: 977555 - Last Review: December 9, 2009 - Revision: 1.0

The message body is inaccessible when the property conversion from PR_BODY_HTML to PR_BODY fails

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

In a Microsoft Exchange Server 2010 environment, there is a third-party application that performs operations on messages by using a Collaborative Data Objects (CDO) application. When the third-party application copies properties and attachments from one message to another message, the message body of the new message is inaccessible before all the changes are saved.

Note The issues described in the "Symptoms" section do not occur in Exchange Server 2007.
Back to the top

CAUSE

The property conversion from PR_BODY_HTML to PR_BODY fails because the corresponding process is incorrect in Exchange Server 2010.
Back to the top

RESOLUTION

To resolve this problem, install the following update rollup:
976573  (http://support.microsoft.com/kb/976573/ ) Description of Update Rollup 1 for Exchange Server 2010
Back to the top
APPLIES TO
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2010 Enterprise
Back to the top
Keywords: 
kbsurveynew kbexpertiseinter kbfix kbqfe KB977555
Back to the top