Article ID: 977557 - Last Review: December 9, 2009 - Revision: 1.0

An E_FAIL error occurs when you create an exception to a meeting request by using a CDO application for a Microsoft Exchange Server 2010 mailbox

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You have a Microsoft Exchange Server 2010 mailbox
  • You create a recurring meeting request in outlook
  • You create an exception to the recurring meeting request by using a Collaboration Data Objects (CDO) application
In this scenario, you find an E_FAIL 80004005 error occurs which blocks the operations. At the same time, the Exchange RPC Client Access service crashes. Additionally, you find the following error in the Application log:


Source: MSExchange Common
Event ID: 4999
Task Category: General
Level: Error
Description:
Watson report about to be sent for process id: <process ID>, with parameters: E12, <build type>, <application Version>, RpcClientAccess, M.Exchange.Data.Storage, M.E.D.S.MapiAttachmentProvider.ExistsInCollection, System.NullReferenceException, <callstackHash>, <assembly Version>.

RESOLUTION

To resolve this problem, install Update Rollup 1 for Exchange Server 2010.
976573  (http://support.microsoft.com/kb/976573/ ) Description of Update Rollup 1 for Exchange Server 2010

Note You have to apply this rollup package on all related CAS servers.
APPLIES TO
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
Back to the top
Keywords: 
kbhotfixrollup kbexpertiseinter kbsurveynew kbqfe kbfix KB977557