How to set up the Xbox 360 Wireless N Networking Adapter

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SUMMARY

This article describes how to install the software update needed to use the Xbox 360 Wireless N Networking Adapter.

Note The Xbox 360 Wireless N Networking Adapter is compatible with both the original Xbox 360 console and the Xbox 360 S console. If the wireless access point is far from the console, connecting an adapter to an Xbox 360 S console may improve signal strength and bandwidth. Using the adapter disables the internal wireless of the console. 

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Xbox 360 Wireless N Networking Adapter
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Overview

If you connected to Xbox LIVE after October 28, 2009, a software update was installed on your Xbox 360 console to support the Xbox 360 Wireless N Networking Adapter. If the update was installed on your console, all you need to do is to configure the wireless settings. To learn how to do this, please see the following article:
908877
(http://support.microsoft.com/kb/908877/ )
How to configure wireless settings on your Xbox 360 console

If you have not connected to Xbox LIVE since October 28, 2009, you will need to use the installation disc included with your Xbox 360 Wireless N Networking Adaptor to install software on your Xbox 360 console.

To install the software for a Wireless N Networking Adapter

  1. If an Xbox 360 Wireless N Networking Adapter is plugged in to your console, unplug it.
  2. Insert the installation disc included with the Xbox 360 Wireless N Networking Adaptor into your Xbox 360 console.

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    Insert the installation disc


  3. Turn off the console.
  4. Turn the console back on.

    The software update should start automatically. If the update does not start automatically, the software might already be installed.

    Note If you receive a mixed media error message, please see the section titled "Mixed media error message" below.
  5. When you are prompted to install the software, select Yes, update now.
  6. If a network cable is plugged in to the back of your console, unplug it.
  7. Once the installation is complete, plug the Xbox 360 Wireless N Networking Adaptor into the USB port on the back of your console.

    For information about attaching and configuring your wireless adapter, please see the following article:
    908877
    (http://support.microsoft.com/kb/908877/ )
    How to configure wireless settings on your Xbox 360 console
  8. Remove the installation disc from the disc drive.
  9. Turn off your console, and then turn it on again.

Mixed media error message

If you receive a mixed media error message, auto-play might be turned off. Here’s how to turn it on:
  1. On your console, go to the Settings hub, and then select System.
  2. Select Console Settings.
  3. Select Auto-Play.
  4. Select Enable.
  5. Repeat the steps for installing the wireless adapter (above).
If you still receive a mixed media error message, set the startup option to Disc. Here’s how:
  1. On your console, go to the Settings hub and then select System.
  2. Select Console Settings.
  3. Select Startup and Shutdown.
  4. Select Startup.
  5. Select Disc.
  6. Repeat the steps for installing the wireless adapter (above).
Next step:

For information about how to configure the wireless settings on your console, please see the following article:
908877
(http://support.microsoft.com/kb/908877/ )
How to configure wireless settings on your Xbox 360 console
Do not try to repair the wireless networking adapter.

Do not take your Xbox 360 console or accessories to a retailer for repair or service unless an Xbox support agent instructs you to do this.

Do not try to disassemble, service, or modify the Xbox 360 console, the power supply, or any accessories. If you do this, you might put yourself at risk of serious injury or death from electric shock or fire. For your own safety, such actions will void your warranty.

Get more help

If the steps in this article did not resolve the problem, contact Xbox Support. For more information, visit the following Web site:
http://www.xbox.com/support
(http://www.xbox.com/support)
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Article ID: 977641 - Last Review: December 5, 2011 - Revision: 9.0
APPLIES TO
  • Xbox
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