The application initialization fails after you build a Forefront TMG 2010 appliance if the computer does not have a valid IP address

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Article ID: 977691 - View products that this article applies to.
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SYMPTOMS

When you build a Microsoft Forefront Threat Management Gateway (TMG) 2010 appliance, and then you restart your computer to complete the configuration of Forefront TMG 2010, the application initialization fails. This problem occurs when the computer does not have a valid IP address.

RESOLUTION

Service pack information

This problem is fixed in Forefront TMG 2010 Service Pack 1.

For more information about how to obtain Forefront TMG 2010 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
981324 List of problems that are fixed in Forefront Threat Management Gateway 2010 Service Pack 1

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Forefront TMG 2010 installed on the computer. Additionally, you must apply the hotfix before you start the duplication process.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
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File nameFile versionFile sizeDateTimePlatform
Isaapplianceinit.exe7.0.7734.152411,42418-Nov-200904:48x64
Msfpcpatch.dll7.0.7734.152172,97618-Nov-200904:48x64
Wspsrv.exe7.0.7734.1522,403,96818-Nov-200904:48x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Forefront TMG 2010 Service Pack 1.

Properties

Article ID: 977691 - Last Review: October 7, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Forefront Threat Management Gateway 2010 Standard
  • Microsoft Forefront Threat Management Gateway 2010 Enterprise
Keywords: 
kbexpertiseinter kbfix kbautohotfix kbsurveynew kbqfe KB977691

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