Article ID: 977964 - Last Review: December 28, 2009 - Revision: 1.0

Error message occurs when you move a mailbox from an Exchange Server 2003 server to an Exchange Server 2007 or Exchange Server 2010 server

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SYMPTOMS

You move a mailbox from an Exchange Server 2003 server to an Exchange Server 2007 or Exchange Server 2010 server. When you do this, the operation fails. The move operation fails when the SimpleDisplayName attribute of the Exchange Server 2003 mailbox contains Nonprintable characters. Additionally, you receive the following error message:

<SimpleDisplayName of the user> is not a valid value for SimpleDisplayName. The value may only contain 'a', 'b', 'c', 'd', 'e', 'f', 'g', 'h', 'i', 'j', 'k', 'l', 'm', 'n', 'o', 'p', 'q', 'r', 's', 't', 'u', 'v', 'w', 'x', 'y','z', 'A', 'B', 'C', 'D', 'E', 'F', 'G', 'H', 'I', 'J', 'K', 'L', 'M', 'N', 'O', 'P', 'Q', 'R', 'S', 'T', 'U', 'V', 'W', 'X', 'Y', 'Z', '0', '1', '2', '3', '4','5', '6', '7', '8', '9', '"', '(', ')', '+', ',', '-', '.', '/', ':', '?', ' '. It was running the command 'move-mailbox -TargetDatabase ' <Exchange 2010 server> \ <Storage Group name> \ <Mailbox Database name> ''.

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