Article ID: 978006 - Last Review: December 17, 2009 - Revision: 1.0 The lookup view only shows the quotes or the contracts that are in "Draft" status when you try to link a custom entity to a quote or a contract in Microsoft Dynamics CRM 4.0
SYMPTOMSAssume that you create a lookup relationship between a
custom entity and a quote or a contract in Microsoft Dynamics CRM 4.0. When you
try to link the custom entity to the quote or the contract, the lookup view
only shows the quotes or contracts that are in "Draft" status. You expect the
lookup view to show all quotes or all contracts that are in "Active"
status. RESOLUTIONImportant This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows XP and Windows Vista This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 949256
(http://support.microsoft.com/kb/949256/
)
Microsoft Dynamics CRM 4.0 updates and hotfixes
To enable this hotfix on the computer that is running Microsoft Dynamics CRM 4.0, follow these steps:
To enable this hotfix on a computer that is running Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access, follow these steps:
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