Article ID: 978006 - View products that this article applies to.
Assume that you create a lookup relationship between a custom entity and a quote or a contract in Microsoft Dynamics CRM 4.0. When you try to link the custom entity to the quote or the contract, the lookup view only shows the quotes or contracts that are in "Draft" status. You expect the lookup view to show all quotes or all contracts that are in "Active" status.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows XP and Windows Vista
This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/949256/ )Microsoft Dynamics CRM 4.0 updates and hotfixes
To enable this hotfix on the computer that is running Microsoft Dynamics CRM 4.0, follow these steps:
To enable this hotfix on a computer that is running Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access, follow these steps: