Article ID: 978093 - Last Review: December 17, 2009 - Revision: 1.0

The Import Organization Wizard crashes when you use the "Manually Map Users" option to map a user from an external trusted domain in Microsoft Dynamics CRM 4.0

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SYMPTOMS

Assume that you are running the Import Organization Wizard in Microsoft Dynamics CRM 4.0. When you use the Manually Map Users option to map a user from an external trusted domain, the Import Organization Wizard crashes. Additionally, if you run the debugger, you receive the following error message:
Exception type: System.InvalidCastException Message: Unable to cast object of type 'Microsoft.Crm.Tools.Admin.SearchExceptionError' to type 'Microsoft.Crm.Tools.Admin.SearchSuccess'
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RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256  (http://support.microsoft.com/kb/949256/ ) Microsoft Dynamics CRM 4.0 updates and hotfixes
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Microsoft Dynamics CRM 4.0
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Keywords: 
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