Article ID: 978164 - Last Review: October 9, 2011 - Revision: 6.0

A conversation window opens unexpectedly when you press ENTER in the Search box in Office Communicator 2007 or in Office Communicator 2007 R2

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

You search for a contact in Microsoft Office Communicator 2007 or in Microsoft Office Communicator 2007 R2. After you type the name of the contact in the Search box and press ENTER, a conversation window opens unexpectedly.
Back to the top

CAUSE

This problem occurs because Office Communicator 2007 or Office Communicator 2007 R2 does not recognize the status of Input Method Editor (IME). When you input characters by using IME, these characters are used when you press ENTER. However, Office Communicator 2007 or Office Communicator 2007 R2 handles the action in the same manner as when you are not using IME.
Back to the top

RESOLUTION

To fix this problem, apply the following update for Office Communicator 2007:
2028885  (http://support.microsoft.com/kb/2028885/ ) Description of the Office Communicator 2007 update package: July 2010
To fix this problem, apply the following update for Office Communicator 2007 R2:
2028888  (http://support.microsoft.com/kb/2028888/ ) Description of the Office Communicator 2007 update package: July 2010
Back to the top
APPLIES TO
  • Microsoft Office Communicator 2007
  • Microsoft Office Communicator 2007 R2
Back to the top
Keywords: 
kbexpertisebeginner kbsurveynew kbprb kbqfe kbhotfixrollup kbfix KB978164
Back to the top