A conversation window opens unexpectedly when you press ENTER in the Search box in Office Communicator 2007 or in Office Communicator 2007 R2

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Article ID: 978164 - View products that this article applies to.
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SYMPTOMS

You search for a contact in Microsoft Office Communicator 2007 or in Microsoft Office Communicator 2007 R2. After you type the name of the contact in the Search box and press ENTER, a conversation window opens unexpectedly.

CAUSE

This problem occurs because Office Communicator 2007 or Office Communicator 2007 R2 does not recognize the status of Input Method Editor (IME). When you input characters by using IME, these characters are used when you press ENTER. However, Office Communicator 2007 or Office Communicator 2007 R2 handles the action in the same manner as when you are not using IME.

RESOLUTION

To fix this problem, apply the following update for Office Communicator 2007:
2028885 Description of the Office Communicator 2007 update package: July 2010
To fix this problem, apply the following update for Office Communicator 2007 R2:
2028888 Description of the Office Communicator 2007 update package: July 2010

Properties

Article ID: 978164 - Last Review: October 9, 2011 - Revision: 6.0
APPLIES TO
  • Microsoft Office Communicator 2007
  • Microsoft Office Communicator 2007 R2
Keywords: 
kbexpertisebeginner kbsurveynew kbprb kbqfe kbhotfixrollup kbfix KB978164

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