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How to install or upgrade to Windows XPArticle ID: 978307 - View products that this article applies to. On This PageSummaryThis article describes how to install Windows XP. You may find it easier to follow the steps if you print this article first. PREREQUISITESBefore you start, you must have your Windows XP installation CD and the product key available. If you cannot find your Windows XP CD or you cannot contact your computer manufacturer, you may have to purchase a new copy of Windows XP. Visit following link for more information: http://support.microsoft.com/contactus/ Depending on the installation method that you select, you might need a boot CD or boot disks. If you do not have your Windows XP CD or boot disks, you must obtain them in order to install or upgrade to Windows XP by using certain methods. Review the methods to determine what media you will need.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/contactus/)
310994 You may have to troubleshoot product-key activation problems.
For more information about how to troubleshoot installation problems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/310994/
)
How to obtain Windows XP Setup disks for a floppy boot installation
310637 If the installation method that you select requires you to start your computer from the Windows XP CD, your CD or DVD drive must be configured to do this. For information about how to configure your computer to start from the CD or DVD drive, see the documentation that is included with your computer or contact the computer manufacturer.
For more information about how to start Setup from MS-DOS or a
Windows 98/Windows Millennium Edition startup disk, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/310637/
)
You receive an error message after you enter the product key when you try to install Windows XP
307848
(http://support.microsoft.com/kb/307848/
)
How to start the Setup program from MS-DOS in Windows XP
Methods to install Windows XPThere are five methods for installing Windows XP. Review the following methods and select the method that is appropriate for your installation.
Method 1: Perform a clean install of Windows XPA clean installation consists of removing all data from your hard disk by repartitioning and reformatting your hard disk and reinstalling the operating system and programs to an empty (clean) hard disk. For more information about important things to consider before you partition and format you hard disk and how to partition and format your hard disk by using the Windows XP Setup program, click the following article number to view the article in the Microsoft Knowledge Base:313348 To perform a clean installation of Windows XP, follow these steps:
(http://support.microsoft.com/kb/313348/
)
How to partition and format a hard disk by using Windows XP Setup program
Method 2: Upgrade to Windows XPThis section describes how to upgrade to Windows XP from Windows 98, Windows Millennium Edition, and Windows 2000 Professional.Note Windows 2000 and Windows 2000 Professional can only be upgraded to Windows XP Professional. You cannot upgrade Windows 2000 to Windows XP Home. Important Before you start the upgrade process, contact your computer manufacturer to obtain the latest BIOS upgrades for your computer and then install the upgrades. If you update the BIOS after you upgrade the computer, you may have to reinstall Windows XP to take advantage of features such as Advanced Configuration and Power Interface (ACPI) support in the BIOS. If you can do this, update the firmware in all the hardware devices before you start the upgrade. You may want to disconnect from the Internet during the installation. This step is not necessary, but disconnecting from the Internet during the installation helps protect your computer. For added protection, you may also want to enable the Microsoft Internet Explorer firewall. For more information, see the "Enable or disable Internet Connection Firewall" topic in your Windows operating system Help. For more information about how to prepare Windows 98 or Windows Millennium Edition for an upgrade to Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 316639 To upgrade to Windows XP, follow these steps:
(http://support.microsoft.com/kb/316639/
)
How to prepare to upgrade Windows 98 or Windows Millennium Edition to Windows XP
Method 3: Install Windows XP to a new hard diskThis method describes how to install Windows XP to a new hard disk. This is typically done when a new hard disk is installed on your computer.Note You will need the CD for your previous operating system in order to complete this method. Before you start, start your computer by using one of the following media:
Method 4: Install Windows XP to a new folder (parallel installation)This method describes how to install Windows XP to a new folder (parallel installation) to either run two operating systems, or to access, repair, or retrieve data from a damaged disk.Before you start, start your computer by using one of the following media:
If these steps did not help you install Windows XP to a new folder, go to the "Next Steps" section. Method 5: Perform a multiple boot operationUse this method to install Windows XP as a separate operating system on your computer. This lets you install more than one operating system and select which operating system that you want to use every time that you start your computer. For more information about how to multiple boot Windows XP and other versions of Windows and MS-DOS, click the following article number to view the article in the Microsoft Knowledge Base:217210 If you have successfully installed Windows XP, you are finished. If these steps did not help you install Windows XP, go to the "Next Steps" section.
(http://support.microsoft.com/kb/217210/
)
How to multiple boot Windows XP, Windows 2000, Windows NT, Windows 95, Windows 98, Windows Me, and MS-DOS
TROUBLESHOOTING
For more information about how to troubleshoot installation problems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
310637
(http://support.microsoft.com/kb/310637/
)
You receive an error message after you enter the product key when you try to install Windows XP
310064 For more information about Windows XP troubleshooting and Support, see the Windows XP Solution Center. Visit the following Microsoft Web site:
(http://support.microsoft.com/kb/310064/
)
How to troubleshoot problems during installation when you upgrade from Windows 98 or Windows Millennium Edition to Windows XP
http://support.microsoft.com/ph/1173
(http://support.microsoft.com/ph/1173)
NEXT STEPSIf these methods did not work for you, you can use the Microsoft Customer Support Services Web site to find other solutions to your problem. Some services that the Microsoft Customer Support Services Web sites provide include the following:
http://support.microsoft.com/contactus
(http://support.microsoft.com/contactus)
More information
For more information about how to install Windows XP Professional, click the following article number to view the article in the Microsoft Knowledge Base:
286463
For more information about how to install Windows XP Home
Edition, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/286463/
)
Release notes for Windows XP Setup contained in the Pro.txt file
306824
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/306824/
)
Release notes for Windows XP Setup contained in the Home.txt file
307726
(http://support.microsoft.com/kb/307726/
)
Description of the Windows XP Upgrade Advisor
314062
(http://support.microsoft.com/kb/314062/
)
The latest Windows XP Hardware Compatibility List
295322 If these Microsoft Knowledge Base articles do not help you resolve the problem, or if you experience symptoms that differ from those that this article describes, please search the Microsoft Knowledge Base for more information. To search the Microsoft Knowledge Base, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/295322/
)
How to determine if hardware or software is compatible with Windows XP
http://support.microsoft.com
Then, type the text of the error message that you receive, or type a description of the problem in the Search Support (KB) field.
(http://support.microsoft.com)
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.PropertiesArticle ID: 978307 - Last Review: November 14, 2012 - Revision: 2.0
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