Article ID: 978367 - Last Review: January 7, 2010 - Revision: 1.0

You cannot start the Office Communications Server 2007 R2 Front-End service if the connection to the root domain controller is lost

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SYMPTOMS

If the connection to the root domain controller is lost, the Microsoft Office Communications Server 2007 R2 Front-End service cannot start.
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CAUSE

This problem occurs because Office Communications Server 2007 R2 contacts a global catalog in the root domain to verify universal groups. However, Office Communications Server 2007 R2 should contact a global catalog in the local domain instead.
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RESOLUTION

To resolve this problem, apply the following update:
977345   (http://support.microsoft.com/kb/977345/ ) Description of cumulative update for Office Communications Server 2007 R2: January, 2010
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APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
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Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB978367
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