Article ID: 978369 - Last Review: January 7, 2010 - Revision: 1.0

Instant messaging fails when the Office Communications Server 2007 R2 front-end server that you connect to changes

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SYMPTOMS

If the network disconnects and then reconnects, the Microsoft Office Communications Server 2007 R2 front-end server that you connect to changes. Therefore, instant messaging fails.

CAUSE

This problem usually occurs on an unstable wireless network.

RESOLUTION

To fix this problem, apply the following update:
977345   (http://support.microsoft.com/kb/977345/ ) Description of cumulative update for Office Communications Server 2007 R2: January, 2010

APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB978369