The Dial-in Conferencing Settings page in Office Communicator Web Access 2007 R2 prompts you to enter a PIN that is at least 5 digits even if the PIN length policy is set to use a PIN that is less than 5 digits

Article translations Article translations
Article ID: 978373 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

The PIN length policy is set to use a PIN that is less than 5 digits. However, you receive the following message on the Dial-in Conferencing Settings page in Microsoft Office Communicator Web Access 2007 R2:
Your PIN must be at least 5 digits and cannot include letters, spaces, sequential numbers, or special characters. You will use this PIN when dialing in to conferences and meetings on your company network.

RESOLUTION

To resolve this issue, apply the update that is described in the following Microsoft Knowledge Base (KB) article:
975614 Description of the cumulative update package for Office Communications Server 2007 R2, Communicator Web Access: April 2010
After you apply the update, you receive the following message on the Dial-in Conferencing Settings page:
You will need a PIN to dial into meetings on your organization's network from an outside telephone. Your PIN can contain only numbers, and it must contain at least the minimum number of digits set by your administrator.

Properties

Article ID: 978373 - Last Review: April 15, 2010 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
  • Microsoft Office Communications Server 2007 R2 Standard Edition
  • Microsoft Office Communicator Web Access
Keywords: 
kbqfe kbexpertiseinter kbsurveynew kbprb KB978373

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com