Article ID: 978491 - Last Review: October 7, 2011 - Revision: 3.0

FIX: A server that is running Server Message Block Version 2 does not respond to certain FSCTL_SRV_NOTIFY_TRANSACTION requests from clients that are running Windows Vista or Windows Server 2008

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SYMPTOMS

A server that is running Server Message Block Version 2 (SMB2) does not respond to certain FSCTL_SRV_NOTIFY_TRANSACTION requests from SMB2 clients. This causes time-out issues when the SMB2 client is running Windows Vista or Windows Server 2008.
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RESOLUTION

After you apply this hotfix, the SMB2 server returns the following error when the requests fail:
STATUS_INVALID_PARAMETER
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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have one of the following operating systems installed to apply this hotfix:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 SP2
For more information about Windows Vista service packs, click the following article number to view the article in the Microsoft Knowledge Base:
935791  (http://support.microsoft.com/kb/935791/ ) How to obtain the latest Windows Vista service pack
For more information about Windows Server 2008 service packs, click the following article number to view the article in the Microsoft Knowledge Base:
968849  (http://support.microsoft.com/kb/968849/ ) How to obtain the latest service pack for Windows Server 2008

Restart information

You must restart the computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all x86-based versions of Windows Server 2008 and of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.0.6001.2258298,81614-Dec-200909:50x86
Srv2.sys6.0.6001.22582144,89614-Dec-200909:50x86
Srv2.sys6.0.6002.22287144,89614-Dec-200909:36x86
For all x64-based versions of Windows Server 2008 and of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.0.6001.22582140,80014-Dec-200910:43x64
Srv2.sys6.0.6001.22582174,59214-Dec-200910:43x64
Srv2.sys6.0.6002.22287174,59214-Dec-200910:26x64
For all Itanium-based versions of Windows Server 2008 and of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Srvnet.sys6.0.6001.22582286,20814-Dec-200910:19IA-64
Srv2.sys6.0.6001.22582465,92014-Dec-200910:19IA-64
Srv2.sys6.0.6002.22287465,92014-Dec-200910:09IA-64
Additional files for x86-based versions of Windows Server 2008 and of Windows Vista
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File nameUpdate.mum
File versionNot Applicable
File size3,068
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameX86_b534f876ab19edb9d054b492a38dbbda_31bf3856ad364e35_6.0.6002.22287_none_51422d7c5fa00287.manifest
File versionNot Applicable
File size700
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameX86_da365eb3a2bc2d6581be27aea5c084e0_31bf3856ad364e35_6.0.6001.22582_none_d41508dac79bfd52.manifest
File versionNot Applicable
File size1,048
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameX86_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6001.22582_none_040b53cb2983bd53.manifest
File versionNot Applicable
File size4,227
Date (UTC)14-Dec-2009
Time (UTC)14:25
PlatformNot Applicable
---
File nameX86_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6001.22582_none_da21bf060fd85a62.manifest
File versionNot Applicable
File size4,426
Date (UTC)14-Dec-2009
Time (UTC)14:20
PlatformNot Applicable
---
File nameX86_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6002.22287_none_dc0d32600cfa2e39.manifest
File versionNot Applicable
File size4,426
Date (UTC)14-Dec-2009
Time (UTC)14:09
PlatformNot Applicable
Additional files for x64-based versions of Windows Server 2008 and of Windows Vista
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File nameAmd64_92299af67adc54a76fef3765d0d31727_31bf3856ad364e35_6.0.6001.22582_none_9d2aeaa1ce82f6d3.manifest
File versionNot Applicable
File size1,054
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameAmd64_cf1ca5613933d8441f0b18e65ac67cb2_31bf3856ad364e35_6.0.6002.22287_none_adf1103910f86db2.manifest
File versionNot Applicable
File size704
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameAmd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6001.22582_none_6029ef4ee1e12e89.manifest
File versionNot Applicable
File size4,493
Date (UTC)14-Dec-2009
Time (UTC)16:51
PlatformNot Applicable
---
File nameAmd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6001.22582_none_36405a89c835cb98.manifest
File versionNot Applicable
File size4,688
Date (UTC)14-Dec-2009
Time (UTC)16:46
PlatformNot Applicable
---
File nameAmd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6002.22287_none_382bcde3c5579f6f.manifest
File versionNot Applicable
File size4,688
Date (UTC)14-Dec-2009
Time (UTC)14:21
PlatformNot Applicable
---
File nameUpdate.mum
File versionNot Applicable
File size3,092
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
Additional files for Itanium-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameIa64_7472a257dfa37f77085e9d4941fb19e9_31bf3856ad364e35_6.0.6002.22287_none_c1223ad8deea2aa3.manifest
File versionNot Applicable
File size702
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameIa64_c14f51e77133f90900ff93cb31274045_31bf3856ad364e35_6.0.6001.22582_none_31db48fb80c63286.manifest
File versionNot Applicable
File size1,051
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameIa64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.0.6001.22582_none_040cf7c12981c64f.manifest
File versionNot Applicable
File size4,488
Date (UTC)14-Dec-2009
Time (UTC)14:24
PlatformNot Applicable
---
File nameIa64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6001.22582_none_da2362fc0fd6635e.manifest
File versionNot Applicable
File size4,683
Date (UTC)14-Dec-2009
Time (UTC)14:20
PlatformNot Applicable
---
File nameIa64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.0.6001.22582_none_da2362fc0fd6635e.manifest
File versionNot Applicable
File size4,683
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
---
File nameUpdate.mum
File versionNot Applicable
File size2,249
Date (UTC)14-Dec-2009
Time (UTC)22:55
PlatformNot Applicable
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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REFERENCES

For more information about SMB2, visit the following Microsoft Developer Network (MSDN) Web site:
http://msdn.microsoft.com/en-us/library/cc246482(PROT.13).aspx (http://msdn.microsoft.com/en-us/library/cc246482(PROT.13).aspx)
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APPLIES TO
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Home Basic
  • Windows Vista Home Basic N
  • Windows Vista Home Basic N 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Business N
  • Windows Vista Business N 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
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Keywords: 
kbautohotfix kbfix kbbug kbexpertiseinter kbsurveynew kbqfe KB978491
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