Expression Web 3 may crash during an import operation if the Folder List panel is closed

Article ID: 978503 - View products that this article applies to.

Symptoms

Microsoft Expression Web 3 may crash when you try to import a file or a folder.

Cause

This problem may occur when the Folder List panel is closed during the import operation. This problem was first reported in Expression Web 3 Service Pack 1 (SP1).

Back to the top | Give Feedback

Workaround

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

To work around this issue, use one of the following methods:

Make sure that the Folder List panel is open before you start to import files or folders.

To open the Folder List panel, click Folder List on the Panels menu. This option lets you show or hide the Folder List panel.
Do not use the Import command on the File menu to import a file. Instead, open the folder that contains the file or subfolder that you want to import, and then drag it from the folder directly into Expression Web 3.

Back to the top | Give Feedback