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Extensibility applications that provide TV playback stop responding in Windows Media Center of Windows 7Article ID: 978632 - View products that this article applies to. On This PageSYMPTOMSIn Windows Media Center of Windows 7, extensibility applications that provide TV playback may stop responding. This behavior occurs if no tuner is available to handle a tune request. RESOLUTIONUpdate informationThe following files are available for download from the Microsoft Download Center:Update for Windows 7 for 32-bit versions (KB978632) Collapse this image 
(http://www.microsoft.com/downloads/details.aspx?FamilyId=4faef596-5007-4fc5-a543-6210eb99d12c)
Update for Windows 7 for x64-based Systems (KB978632) Collapse this image
(http://www.microsoft.com/downloads/details.aspx?FamilyId=43e741f1-f08c-49ff-b994-4d6654eef895)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
PrerequisitesThere are no prerequisites to apply this update.Registry informationTo use the update in this package, you do not have to make any changes to the registry.Restart requirementYou must restart the computer after you apply this update.Update replacement informationThis update does not replace a previously released update.File informationThe global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.Windows 7 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
For all supported x86-based versions of Windows 7Collapse this table
For all supported x64-based versions of Windows 7Collapse this table
MORE INFORMATIONFor more information about Windows 7, visit the following Web site: Windows 7
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://www.microsoft.com/windows/windows-7/)
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
Additional file informationAdditional file information for Windows 7Additional files for all supported x86-based versions of Windows 7Collapse this table
Additional files for all supported x64-based versions of Windows 7Collapse this table
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