Article ID: 978639 - Last Review: January 15, 2010 - Revision: 1.0

The shortcut menu is not displayed or Office Communicator 2007 R2 crashes when you right-click a contact

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SYMPTOMS

When you right-click a contact in your contact list in the Microsoft Office Communicator 2007 R2 client, the client does not show the shortcut menu or the client crashes.

RESOLUTION

To resolve this issue, apply the following update:
976135  (http://support.microsoft.com/kb/976135/ ) Description of the Communicator 2007 R2 cumulative update: January 2010
APPLIES TO
  • Microsoft Office Communicator 2007 R2
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Keywords: 
kbqfe kbexpertisebeginner kbsurveynew kbprb KB978639