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The shortcut menu is not displayed or Office Communicator 2007 R2 crashes when you right-click a contact
Article ID: 978639 - View products that this article applies to.
When you right-click a contact in your contact list in the Microsoft Office Communicator 2007 R2 client, the client does not show the shortcut menu or the client crashes.
To resolve this issue, apply the following update:
(http://support.microsoft.com/kb/976135/ )Description of the Communicator 2007 R2 cumulative update: January 2010