On a computer that is running Windows Vista or Windows Server 2008, Virtual Disk Service (VDS) crashes when you delete some snapshots that you imported.
Note The snapshots may be created by the Volume Shadow Copy Service (VSS) command-line utilities. For example, the snapshots are created by using Diskshadow.exe or by using Vshadow.exe.
Additionally, the following error is logged in the System log:
Log Name: System Source: Virtual Disk Service
Date: date Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: computername Description:
Unexpected failure. Error code: exception code
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:
Windows Vista Service Pack 1 (SP1)
Windows Vista Service Pack 2 (SP2)
Windows Server 2008
Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest service pack for Windows Server 2008
Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Collapse this tableExpand this table
Version
Product
SR_Level
Service branch
6.0.600
0
.
20xxx
Windows Vista
RTM
LDR
6.0.600
1
.
22xxx
Windows Vista and Windows Server 2008
SP1
LDR
6.0.600
2
.
22xxx
Windows Vista and Windows Server 2008
SP2
LDR
Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Vdsdyn.dll
6.0.6001.22887
507,904
23-Mar-2011
14:31
x86
Vdsbas.dll
6.0.6001.22887
152,064
23-Mar-2011
14:31
x86
Vdsbas.dll
6.0.6002.22619
152,064
22-Mar-2011
15:09
x86
Vds.exe
6.0.6001.22887
384,512
23-Mar-2011
13:01
x86
Vdsldr.exe
6.0.6001.22887
19,968
23-Mar-2011
13:01
x86
Vdsutil.dll
6.0.6001.22887
128,000
23-Mar-2011
14:31
x86
Vds_ps.dll
6.0.6001.22887
37,888
23-Mar-2011
14:31
x86
Vds.exe
6.0.6002.22619
386,048
22-Mar-2011
13:16
x86
Vdsldr.exe
6.0.6002.22619
19,968
22-Mar-2011
13:16
x86
Vdsutil.dll
6.0.6002.22619
128,000
22-Mar-2011
15:10
x86
Vds_ps.dll
6.0.6002.22619
37,888
22-Mar-2011
15:09
x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name
File version
File size
Date
Time
Platform
Vdsdyn.dll
6.0.6001.22887
571,904
23-Mar-2011
14:55
x64
Vdsbas.dll
6.0.6001.22887
182,784
23-Mar-2011
14:55
x64
Vdsbas.dll
6.0.6002.22619
182,784
22-Mar-2011
15:23
x64
Vds.exe
6.0.6001.22887
454,656
23-Mar-2011
13:29
x64
Vdsldr.exe
6.0.6001.22887
22,528
23-Mar-2011
13:29
x64
Vdsutil.dll
6.0.6001.22887
157,696
23-Mar-2011
14:55
x64
Vds_ps.dll
6.0.6001.22887
97,280
23-Mar-2011
14:55
x64
Vds.exe
6.0.6002.22619
455,680
22-Mar-2011
13:43
x64
Vdsldr.exe
6.0.6002.22619
22,528
22-Mar-2011
13:43
x64
Vdsutil.dll
6.0.6002.22619
157,696
22-Mar-2011
15:23
x64
Vds_ps.dll
6.0.6002.22619
97,280
22-Mar-2011
15:23
x64
Vdsldr.exe
6.0.6001.22887
19,968
23-Mar-2011
13:01
x86
Vdsutil.dll
6.0.6001.22887
128,000
23-Mar-2011
14:31
x86
Vds_ps.dll
6.0.6001.22887
37,888
23-Mar-2011
14:31
x86
Vdsldr.exe
6.0.6002.22619
19,968
22-Mar-2011
13:16
x86
Vdsutil.dll
6.0.6002.22619
128,000
22-Mar-2011
15:10
x86
Vds_ps.dll
6.0.6002.22619
37,888
22-Mar-2011
15:09
x86
Vdsdyn.dll
6.0.6001.22887
507,904
23-Mar-2011
14:31
x86
Vdsbas.dll
6.0.6001.22887
152,064
23-Mar-2011
14:31
x86
Vdsbas.dll
6.0.6002.22619
152,064
22-Mar-2011
15:09
x86
For all supported IA-64-based versions of Windows Server 2008
Virtual Disk Service (VDS) on a Windows Server 2003-based computer experiences an access violation, and then VDS crashes when the service tries to close
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
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